Student Optician-Ottawa, ON-LensCrafters

LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care.
Everything we do is centered around sight. Because quality care helps us see the joy in life. Because learning from the best, makes us all better. Because continuing our legacy of the highest optical standards helps us innovate the future in optical care.

At LensCrafters, we want every person who enters our doors to feel our passion for care. And that's why we’re committed to taking care of you, so you can bring the best quality experience to our patients and customers.

LensCrafters is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.

GENERAL FUNCTION

The Student Optician creates exceptional value in the lives of customers by delivering Signature Customer Experiences. Ensures customers are always delighted by performing the key steps of our selling model. Develops the optical skills of others and creates an effective learning environment.

MAJOR DUTIES AND RESPONSIBILITIES

• Commitment to providing unsurpassed Customer Service
• Assists customers with selections, provides recommendations & educates on adjustment services
• Patient & courteous with indecisive customers; provides answers to questions or products
• Is a leader in optical acumen that provides a voice for associates due to their expertise
• Under the Supervision of a Licensed Optician
• Records measurements, adjusts/fits eyewear correctly, ensure it meets customer needs
• Operates the Point of Sale terminal inputting customer and prescription information with accuracy and attention to detail.
• Takes pride in appearance of the store & visual displays

BASIC QUALIFICATIONS

• Currently enrolled in Opticianry program
• Optical dispensing experience
• Knowledge of current optical theory and merchandise
• Knowledge of current store merchandise assortment and use of Inventory management systems.
• Strong communicator and listener
• Sales skills – ability to use and carry a IPAD / tablet
• Comfortable with use of technology to engage patients, customers and associates.

PREFERRED QUALIFICATIONS

• Actively studying LensCrafters Final Inspector Certification
• Actively studying LensCrafters Quality, Fitting and Adjusting Program
• Previous experience in customer service and retail