Student Housing Manager (25 : 117)

Northern Lights College; Fort St. John; On-site; CAD 59,000 - 62,000; Full time

Job summary

A regional education institution located in British Columbia is seeking a Student Housing Manager to oversee all aspects of housing operations and ensure a supportive community for residents. The ideal candidate possesses strong management skills and relevant qualifications, with the ability to foster a safe and engaging environment. Competitive salary and comprehensive benefits are offered.

Benefits

Extended health and dental benefits

119 vacation hours annually

Paid time off during Christmas closure

Qualifications

• Minimum of two years in management or public administration with supervisory experience.
• Ability to work effectively as part of a team.
• Valid driver's license (Class 7 or higher).

Responsibilities

• Oversee housing operations, including room assignments and rent collection.
• Communicate with residents regarding their housing-related concerns.
• Manage budgets and process financial requests.

Skills

Interpersonal skills

Organizational skills

Written communication

Verbal communication

Conflict resolution

Teamwork

Education

Diploma in business management, hotel management, or related field

Tools

Computer applications for data entry

Job description

Overview

Term of App't: Monday - Friday, 35 hours per week

Start date: Immediately

Reporting to: Campus Administrator

Salary: Classification 17 $59,572.79 - $61,415.25 annually in accordance with the BCGEU Support Collective Agreement. Benefits include: 119 vacation hours annually (pro-rated and front loaded), extended health and dental benefits after 6 months of employment, leave entitlements for family and personal illness, medical appointments, and other special leaves. Christmas closure is paid time off from December 25 - January 1 each year.

Ideal Schedule: Monday - Friday, 8:30 am - 4:30 pm

Description

The Student Housing Manager is responsible for overseeing all aspects of day-to-day housing operations and student life within residence. This role ensures that housing services run smoothly, residents are supported, and community standards are upheld. The Manager also provides leadership to Student Housing Assistants and builds partnerships with community organizations to maintain occupancy levels.

Key Responsibilities

• Oversee housing operations, including room assignments, building access, rent collection, record keeping, and postal services.
• Communicate with residents (verbal and written) and act as a liaison for housing-related concerns.
• Assess and coordinate maintenance requirements, including furniture replacement.
• Manage budgets and process financial requests (purchase orders, cheque requisitions, VISA reconciliations).
• Ensure residents understand and comply with housing contracts and policies.
• Administer disciplinary measures in accordance with the Student Housing Guide and Handbook.
• Foster a safe, supportive, and engaging community environment that enhances the student housing experience.
• Lead, onboard, and provide direction to Student Housing Assistants throughout their contracts.
• Maintain relationships with government agencies and community organizations to support tenant occupancy during periods of low student enrollment.

Qualifications

• Diploma in business management, hotel management, student affairs, or a related field.
• Minimum of two years in management and/or public administration (hotel, hospitality, or conference services), including supervisory experience.
• Strong interpersonal, organizational, and written/verbal communication skills.
• Demonstrated conflict resolution skills.
• Proficiency with computer applications for data entry and word processing.
• Awareness of the dynamics and needs of post-secondary students.
• Ability to work effectively as part of a team.
• Valid driver's license (Class 7 or higher).
• An equivalent combination of education and experience may be considered.

To support employment equity and diversity in the workplace, we encourage all qualified applicants, including Indigenous Peoples, persons with disabilities, visible minorities, women, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+), and others who may contribute to diversity at Northern Lights College.

In the spirit of reconciliation, we are committed to increasing Indigenous Peoples' representation throughout the institution and encourage applicants to self-identify as Indigenous--First Nation, Metis, or Inuit within cover letters and/or resume.

Salary: 59572.79 - 61415.25 per year