Student - FRM Consultant Operation Change & Execution

Sun Life; Southwestern Ontario, King; Hybrid; CAD 45,000 - 60,000; Part time

Benefits offered by this job

Hybrid work model

Job summary

Sun Life is offering a campus graduate program for a temporary role from January 2027 to April 2027. The student will support content updates, translation coordination, and knowledge management activities, working with digital tools and clear communication within the team.

The ideal candidate is organized, detail-oriented, and proficient with Microsoft applications, with strong written and verbal communication. This hybrid role blends office collaboration with remote work to suit project needs.

Qualifications

• Knowledge management experience or interest in content organization, documentation, and process improvement.
• French language skills would be considered an asset for translation-related activities.

Responsibilities

• Support lift-and-shift activities by moving existing content into Athena accurately and consistently.
• Submit translation requests through Broca and track requests to ensure they are completed on time.
• Review content for completeness, formatting consistency, and alignment with established standards before submission or publication.
• Help maintain organized records of content updates, translation requests, and completed work.
• Provide general administrative and coordination support for knowledge management initiatives as needed.
• Support process updates and enhancements through the migration of One Note or opportunities identified through continuous improvement.
• Develop metrics and dashboard updates on Athena usage to drive further enhancements to Athena or priority areas to address.
• Document the team procedures to update Athena and maintain currency of Athena.

Skills

Knowledge management

Microsoft Office

Attention to detail

Job description

Job Description

At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful. Our student and new graduate programs offer a chance to explore Sun Life from the inside. You'll make a difference in the lives of our customers and communities, while building the skills and experience that allow you to grow in a meaningful and rewarding way.

Term: January 2027 - April 2027

Job description: The student will provide valuable support by assisting the team to manage content updates, coordinate translation requests, and contribute to procedural and knowledge management activities. This role would be well suited to a student who is organized, comfortable working with digital tools, and able to communicate clearly with team members.

Preferred skills

• Strong computer skills, including confidence working with shared collaboration platforms and Microsoft applications.
• Attention to detail to ensure content is transferred, formatted, and submitted accurately.
• Good organizational skills to manage multiple requests, track progress, and meet deadlines.
• Clear written and verbal communication skills when asking questions, confirming requirements, and providing updates.
• Ability to follow documented processes and escalation issues when clarification is needed.

Qualifications

• Knowledge management experience or an interest in content organization, documentation, and process improvement.
• French language skills would be considered an asset, particularly for supporting translation-related activities.

Responsibilities

• Support lift-and-shift activities by moving existing content into Athena accurately and consistently.
• Submit translation requests through Broca and track requests to ensure they are completed on time.
• Review content for completeness, formatting consistency, and alignment with established standards before submission or publication.
• Help maintain organized records of content updates, translation requests, and completed work.
• Provide general administrative and coordination support for knowledge management initiatives as needed.
• Support process updates and enhancements through the migration of One Note or opportunities identified through continuous improvement.
• Develop metrics and dashboard updates on Athena usage to drive further enhancements to Athena or priority areas to address.
• Document the team procedures to update Athena and maintain currency of Athena.
• May assist in developing enhanced solutions for process update requests.

The Base Pay range is for the primary location for which the job is posted for. The Base Pay which you will be considered for will vary depending on the Campus program you are selected for. Eligible Sun Life employees for various Campus Graduate programs will also participate in various incentive plans, payment under which is discretionary and subject to individual and company performance.

Diversity and inclusion have always been at the core of our values at Sun Life. A diverse workforce with wide perspectives and creative ideas benefits our Clients, the communities where we operate and all of us as colleagues. We welcome applications from qualified individuals from all backgrounds.

Persons with disabilities who need accommodation in the application process, or those needing job postings in an alternative format, may e-mail a request to [e-mail].

We are proud to be a hybrid organization that offers our employees the choice and flexibility to work from both the office and virtually based on the needs of the business, our Clients and you.

We may use artificial intelligence to support candidate sourcing, screening, interview scheduling.

We thank all applicants for showing an interest in this position. Only those selected for an interview will be contacted.

Job Category: Temporary Employee Posting

End Date: 17/11/2026

Shine together At Sunlife, you can be your most brilliant self. Our supportive, flexible, and inclusive work environment is one where you – and your career – can thrive. Whatever your aspirations, collaborative leaders and colleagues are ready to help you learn, grow, and succeed. Make life brighter We're a global company with a passion for people. Our purpose is to help Clients build lifetime financial security and lead healthier lives. As a team of 68,000 across 28 markets, our impact is far-reaching, and locally relevant. There's power in numbers. As part of Sunlife's growing team, you have an impact on people in your community and around the world. Shape the future With an optimistic eye on a brighter future, we drive to innovate. Be part of leading change, push boundaries and try new ways of working. Use data to drive bold actions. Be agile and pivot as we test and learn. At Sunlife, we're driving transformation, sustainability and innovation for our Clients, employees, partners, and communities. Join us. Together, we can make the future brighter. Join a top employer for a brighter future. Visit Sunlife Careers