Student Finance Officer (Financial Aid / OSAP)
International Business University (IBU) is a new and unique teaching-focused university specializing in business education that is looking for highly talented, motivated, and qualified faculty and professionals, ready for the next level of challenge in their career.
Overview
The Student Finance Officer is responsible for effectively managing office records, invoices, and outstanding dues. The incumbent in this role is also responsible for maintaining student fee accounts, handling Accounts Receivable invoices, liaising with the recruiting team, synchronizing data between Salesforce CRM and QuickBooks, addressing overdue receivables professionally, and maintaining precise filing. The Student Finance Officer should always prioritize confidentiality and professionalism when interacting with stakeholders.
Responsibilities
- Administer all aspects of OSAP, including applications, assessments, disbursements, and compliance with provincial regulations.
- Provide sound advice to students regarding financial aid options, including OSAP, scholarships, grants, and payment plans.
- Support the university's student finance services offering for domestic and international students.
- Ensure compliance with federal and provincial regulations related to student financial aid programs, including maintaining accurate records and preparing required reports.
- Efficiently organize, manage, and synchronize office records and files about student fees, invoicing, and outstanding dues.
- Oversee the CIBC International Student Payment portal to manage student fee payments.
- Compile, review, and draft letters and invoices while keeping an up-to-date student roster for the company.
- Encode and post-Accounts Receivable invoices to the correct GL Accounts, as needed.
- Maintain regular and effective communication with the recruiting team for invoicing and pending collection.
- Download and upload data to and from the Salesforce System and update QuickBooks promptly.
- Promptly follow up on any overdue Accounts Receivables with the recruiting team in a professional manner.
- File correspondence, invoices, and receipts with precision and appropriateness.
- Uphold the utmost confidentiality in all interactions and tasks.
- Portray a positive and professional image of the organization when engaging with employees, students, visitors, and external stakeholders.
- Other related duties as required.
The successful candidate will have the following essential qualifications :
- Bachelor's degree in Business, Accounting, Finance, or related discipline.
- Minimum three years of related experience in student financial services, with a focus on OSAP administration.
- In-depth knowledge of OSAP regulations, policies, and procedures.
- Must have prior experience in QuickBooks and advanced knowledge of Excel.
- Self-starter with excellent interpersonal communication as well as written skills, coupled with a strong sense of self-motivation and accountability.
- Excellent verbal and written communication skills, including the ability to handle sensitive information in a confidential manner.
- A positive, enthusiastic, can-do attitude and a genuine interest in working within an educational environment.