Student Experience and Engagement Coordinator

Mount Royal University Career Services; Calgary; On-site; CAD 55,000 - 71,000; Full time

Job summary

A prominent Canadian university in Calgary is seeking a Student Experience and Engagement Coordinator to develop and execute student-centered programming and events. The role involves enhancing student experience through transformational events and engaging the community, supported by research and assessment. Strong event management and communication skills are essential. Join a vibrant and inclusive campus community focused on student success.

Benefits

Competitive total compensation package

Paid vacation

Paid learning/training by employer

Membership in recreation centre

Qualifications

• Proven experience in recruiting, engaging and cultivating volunteers.
• Ability to work flexible hours including some evenings and weekends.
• Exceptional understanding of program development and assessment.

Responsibilities

• Responsible for conceptualizing and delivering large scale, student-centered programming.
• Plan and coordinate campus events such as the Campus Carnival and Colour Run.
• Develops and implements strategic marketing and communication plans.

Skills

Event management

Research and data analysis

Communication skills

Project management

Education

Three or four-year bachelor's degree

Tools

Google Suite

Microsoft Office (Word, PowerPoint, Excel)

Job description

Job Title

Student Experience and Engagement Coordinator

Job Type

Permanent

Union

MRSA

Position Classification

SAC07 Academic Services VII

Salary

$55,982.00 - $70,841.00

FT or PT

Full-time

Hybrid Work

This position is eligible

Location

MRU Main Campus - Calgary, AB T3E 6K6 CA (Primary)

About This Position

Note: Only internal candidates are being considered for this position.

About The Office Of Student Experience

The Office of Student Experience creates meaningful opportunities for connection, belonging, and growth for students. We lead the First-Year Mentorship Program, Orientation programming, and Multifaith and Spirituality support on campus, while also coordinating large-scale university events. Our office combines data, innovation, and best practices to design strategies and initiatives that help students thrive during their transition to university and throughout their academic journey. Engagement is directly tied to persistence and satisfaction, so our goal is to holistically support student success at university and beyond.

About The Role

The Student Experience & Engagement Coordinator is a pivotal position that works to enhance student experience and create a vibrant and inclusive campus community by developing and executing student-centered programming and events. Reporting to the Supervisor, Student Engagement, the Student Experience and Engagement Coordinator designs and delivers proactive and responsive initiatives that meet the evolving needs of students and the campus community. This role leads the coordination of low-barrier, scalable programs that support first-year students, upper-year students, and those engaged with the Multifaith and Spirituality portfolio.

Responsibilities

Working collaboratively with the Student Experience team, the Coordinator helps create transformational experiences through events and programs. Responsibilities include conducting research, planning and implementing engagement opportunities, and ensuring a strong evaluation process that prioritizes holistic student development.

Deliver Transformational Experiences

• Responsible for the conceptualization, development and delivery of existing and new large scale, student-centered, research-informed programming to create a vibrant campus community.
• Plan and coordinate and maintain campus events such as the Campus Carnival, Colour Run, Student Leadership Conference and interfaith campus initiatives.
• Supports individual faith leaders and their logistical needs for programming and events, part of the Multi-faith and Spirituality portfolio in the Office of Student Experience
• Engage in exceptional event management practices to deliver outstanding programming through the use of fiscally responsible approaches to deliver high-quality, highly-visible events on campus.
• Demonstrates budget management and best financial practices including purchasing card reconciliation, Requests for Proposals and other financial requirements for event execution
• Generate sponsorship revenue to support meaningful initiatives.
• Coordinates logistics of both online and in-person programming for students, including registration, communication, way-finding, and user experience
• Implements universal design for learning strategies and differentiated approaches for event planning and communication development for events.

Student Engagement Through Research & Assessment

• Working with the supervisor, use relevant data to inform programming including the use of NSSE, CUSC, Mount Royal's data visualizations, and other existing data sources.
• Supports supervisor in conducting effective assessment and evaluations to constantly improve and innovate. All programming is rooted in intentional and clearly-defined outcomes.
• Assessment and evaluation methods and tools are aligned with intended outcomes.
• Supports team in collecting, monitoring and communicate student experience trends, outcomes, challenges, and gaps
• Uses sound theoretical frameworks to support programming including the eight dimensions of wellness, Lizzie's five senses model, Chickering's theory of development, and Bandura's theory of self-efficacy.

Communication & Strategic Partnerships

• Develops and implements strategic marketing and communication plans.
• Implements and supports in the development of, innovative sponsorship strategies including drafting proposals, developing performance indicators, and cultivating reciprocal relationships while following all relevant institutional policies and procedures
• Supports all partnership engagement and logistical needs including sponsorship and vendor management.
• Communicates through multiple mediums including email, social media, posters, newsletter, Learning Management System(s) (D2L), and Content Management System(s) (website).
• Develops and facilitates student-facing initiatives that require strong public speaking skills
• Collaborates intentionally with all campus partners, and specifically, the Orientation Coordinator in delivery of student support and success initiatives

Qualifications

• Three or four-year bachelor's degree
• Proven experience in recruiting, engaging and cultivating volunteers.
• Experience in event management.
• Ability to work flexible hours including some evenings and weekends
• Experience in working across disciplines and with multiple interested parties.
• Proven project management experience with large-scale planning.
• Exceptional understanding of program development and assessment.
• Excellent oral, verbal and written communication including formal presentations.
• Ability to conduct research and analyze data.
• Understanding of experiential learning and the developmental process.
• Time management, ability to meet deadlines, organization and attention to detail.
• Computer proficiency in Google Suite and Microsoft (Word, PowerPoint and excel)
• Ability to work well under extreme pressure

Salary

$55,982.00 - $70,841.00

Closing Date

October 10, 2025

Application Instructions

A cover letter and resume should be submitted in one .pdf document. Please title your .pdf document as follows: [Last Name], [Requisition Number], [Document Title].pdf (ex. Smith, 999999, CV.pdf).

We encourage all qualified applicants to apply, however, Canadian citizens, permanent residents and others currently legally authorized to work in Canada will be given priority. Please note only applicants selected for an interview will be contacted. After the close date, you can check on the status of your application through your Career Centre. New career opportunities arise frequently and are posted as they become available. Please check back often to view our latest postings on our Career Opportunities page.

If you require accommodation to participate in the recruitment process, please notify [e-mail] and we will work together on your accommodation request.

About MRU

Founded in 1910 and located in Calgary, Alberta, Canada, Mount Royal University grew into a vibrant college in the 1930s and became a mid-sized university in 2009. A student-focused undergraduate university built on teaching excellence, Mount Royal University is known for our top-calibre programs, high-quality teaching and learning experience, robust delivery of liberal education, scholarly teaching, experiential learning and undergraduate research. MRU serves approximately 15,782 students, including 11,752 full-time and 4,030 part-time learners. MRU offers 13 bachelor's degrees encompassing 37 majors across faculties such as Arts, Business, Communications, Health, Community & Education, and Science & Technology. With over 74% of its student body drawn from the local area, Mount Royal University primarily serves Calgary and its surrounding region. MRU is a diverse yet close community with over 1,800 employees. Mount Royal provides employees the support they need to lead and advance institutional goals. Learn more about MRU\'s Academic Plan and Strategic Plan.

What We Offer

Talented and committed employees are the driving force behind student success. We strive to be an employer of choice among Canadian post-secondary institutions. At MRU, we recognize that people are a combination of many intersecting identities; we work to cultivate an environment that welcomes the whole person, and harnesses the strength that is available in our diversity, creating a rich and inclusive workplace.

Investing in the learning and development of our employees benefits the individual and the University. A variety of services, resources and programs encourage a healthy, productive workplace. MRU offers a competitive total compensation package including learning/training paid by employer, paid vacation, winter holiday closure, personal days and a free membership in our fully equipped recreation centre. Positions over six months may also be eligible for health and dental benefits, pension, health and personal spending accounts, and disability benefits.

Our campus offers the convenience of a full medical clinic, dentist and pharmacy, as well as a variety of wellness services such as physiotherapists and massage therapists. Campus Recreation offers many activities, including personal training, fitness classes, climbing, aquatics, sports, tournaments and certifications for students, employees and the public.