Student, End User Services (Fall 2025)

Brookfield Renewable Partners L.P.; Gatineau; On-site; CAD 30,000 - 60,000; Full time

Job summary

Brookfield Renewable Partners L.P. is seeking a full-time student for the Fall 2025 co-op term in End User Services. The role involves supporting end users, managing incidents, and deploying IT assets, all vital for maintaining operational efficiency in a collaborative environment.

Benefits

Modern gym on-site

Bike storage for employees

Healthy snacks and drinks

Qualifications

• Enrolled in post-secondary program, completed first year in Computer Science/Programming.
• Familiarity with MS operating systems and Microsoft 365 tools.
• Experience with the ServiceNow ticketing system is an asset.

Responsibilities

• Provide support for end users and assist in preparing hardware/software assets.
• Monitor shared inboxes and analyze service calls to resolution.
• Perform light physical tasks, such as setting up IT equipment.

Skills

Attention to Detail

Analytical Problem Solving

Education

Currently enrolled in an accredited post-secondary program

Completed first year college or university studies in Computer Science or Programming

Tools

MS operating systems

M365 toolset

ServiceNow

Job description

National Capital Region
National Capital Region
41 Rue Victoria
Gatineau, QC J8X 2A1, CAN

National Capital Region
National Capital Region
41 Rue Victoria
Gatineau, QC J8X 2A1, CAN

Brookfield Renewable is one of the core businesses under Brookfield Asset Management (“Brookfield”), one of the world’s leading alternative asset managers. Brookfield Renewable is one of the world’s largest owners, operators, and developers of renewable power, with $72 billion of power assets under management. Our portfolio of hydropower, wind, utility-scale solar, distributed generation, and storage assets extends across North America, South America, Europe, India, and China, totaling over 24,000 megawatts of capacity, and nearly 8,000 generating facilities globally.

Join our Team!

At Brookfield Renewable, we attract and retain high-performing individuals who are interested in making an impact, driving meaningful change and being part of a fast-paced and collaborative environment. Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. Together, we contribute to the success of one of the fastest growing and largest publicly traded, pure play renewable power platforms in the world while supporting decarbonization and greater energy sustainability to facilitate the global transition to a net-zero.

About the Role

The End User Services team in the Business Services group is looking for a student full-time for the Fall 2025 co-op term. The student’s primary responsibilities will be focused on supporting various end user needs to resolve incidents, service requests or problems.

Key Responsibilities

• Provide support for the Company’s end users;
• Assist with the preparation and deployment of hardware and software assets for end users;
• Conduct analysis of various hardware, software, and related licensing;
• Monitor shared inboxes in order to manage requests and respond to urgent matters in a timely manner including cyber phishing notifications;
• Assist in asset management and tracking of both hardware and software assets;
• Analyze and follow service calls through to resolution using the incident management tool;
• Perform research, development and testing for solutions and resolutions;
• Ability to perform light physical tasks such as moving, lifting, and setting up computers, peripherals, and other IT equipment as needed.

Knowledge Required

• Currently enrolled in an accredited post-secondary program;
• Completed first year university or college studies in Computer Science or Programming;
• Familiarity with MS operating systems on end devices;
• Familiarity with M365 toolset would be considered an asset (ie. Office Suite, Microsoft Teams, SharePoint);
• Familiarity with ServiceNow as a ticketing system would be considered an asset.

Note: Offices continue to be central to collaboration and Brookfield’s identity. This position requires the employee to be on-site for a minimum of 4 days to perform most effectively.

Top Five Personality Attributes for This Role

• Detailed planner with excellent time management
• Action-oriented person who excels in an environment where the pace of work is determined by a multitude of tasks and who can work in a team and to perform his or her duties with limited supervision
• Analytical problem solver

Working here, you will enjoy:

We thrive on the challenge to be our best and progressive thinking to keep growing. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.

Our spaces are open, dynamic, and collaborative, giving you access to different businesses and teams. For your wellbeing, our building is equipped with a modern gym, bike storage, and healthy snacks and drinks.

Application Process:

We are excited to get to know you! Throughout our process you can expect to meet with the Hiring Manager and other team members. Your Talent Acquisition Partner will walk you through our steps and be available for any questions.

Diversity & Inclusion

Brookfield Renewable embraces and promotes the principles of diversity, equity, and inclusion. We welcome and encourage applications from all qualified candidates, including women, Indigenous peoples and other persons of all races, ethnic origins, religions, abilities, sexual orientations, and gender identities and expressions. We also provide accommodation during all parts of the hiring process, upon request. If contacted to proceed to the recruitment process, please advise us if you require any accommodation.