Student Conduct Advisor

George Brown Polytechnic; Toronto; Hybrid; CAD 83,000 - 98,000; Full time

Benefits offered by this job

Hybrid work opportunities

Pension plan

Generous holiday and vacation time

Tuition assistance

Discounted Continuing Education

Job summary

George Brown Polytechnic in Toronto is seeking a Student Conduct Advisor to implement the Non-Academic Student Code of Conduct, triage intake, and support students across departments. The Advisor will work with Counselling and Student Well-being, Safety and Security, Athletics, Residence, and Academic Centres to provide guidance on matters related to student behaviour and community standards.

The role requires a Master’s degree and five years of diverse student experience.

Qualifications

• Master’s degree in a relevant field (Social Work, Psychology, Criminology, Law).
• Minimum of five (5) years of experience working with highly diverse student populations.
• Experience in investigations, case management, administrative law and processes, and mediation.
• Knowledge and experience working with individuals with mental health challenges, including complex and/or acute mental illness.
• Experience with risk assessment and safety planning.
• Experience developing/drafting investigative plans, gathering evidence, interviewing, and report writing.
• Demonstrated experience preparing high-quality, detailed investigation reports addressing individual and systemic issues, including identifying and applying relevant legislation.
• Proficiency in MS Office Suite and electronic databases.

Responsibilities

• Intake and investigation of informal/formal complaints under the Student Code of Conduct by faculty, staff, and students.
• Triage and review complaints; compile investigative information; identify, obtain, and analyze relevant documentation and evidence; meet with complainants and respondents as needed to gather facts and issues.
• Conduct investigations promptly, ensuring procedural fairness and rigorous fact-finding; identify barriers and recommend solutions; maintain records in an electronic database.
• Reviews, analyses and evaluates all evidence and information collected during an investigation, including the identification and analysis of any legal or regulatory issues, in accordance with policies.
• Writes detailed, high-quality reports and correspondence that set out the facts of a case cogently, objectively, and accurately, based on a well-reasoned analysis and objective assessment of the evidence.
• Write detailed, high-quality reports and correspondence based on objective assessment of the evidence; maintain the electronic database of complaints, reports, sanctions, and case management plans; prepare statistical and qualitative reports on Student Code of Conduct matters.
• GBP students occasionally contact the Student Conduct Advisor for help in handling issues with a GBP Employee or related GBP processes. We guide them to appropriate contacts or offices.
• Other duties as assigned.

Job description

SALARY: Pay band 9, $82,900 - $97,580 per year

HOURS PER WEEK: 37.5

LOCATION: 200 King St. E.

WORK MODALITY: Hybrid (3 days on site and 2 days remote)

STATUS: Full-Time Admin

VACANCY: Replacement

EFFECTIVE DATE: Immediately

Land Acknowledgement

George Brown Polytechnic is located on the traditional territory of the Mississaugas of the Credit First Nation and other Indigenous peoples who have lived here over time. We are grateful to share this land as treaty people who learn, work, and live in the community with each other.

Equity Statement

George Brown Polytechnic is committed to creating and sustaining an equitable and inclusive learning and working environment. We encourage and actively seek applications from Indigenous, Black, racialized people, visible minorities, 2SLGBTQIA+ persons, all genders, and persons with disabilities.

GBP Vision

To be a polytechnic renowned for its inclusion, excellence, relevance, impact, and leadership.

Position Description

Under the direction and supervision of the Director of the Office of Student Conduct and Support, this Advisor is responsible for implementing the Polytechnic’s Non-Academic Student Code of Conduct.

The Advisor will work collaboratively with other departments at the Polytechnic, including Counselling and Student Well-being, Safety and Security, Athletics, Residence, and the Academic Centres, to provide guidance on matters related to student behaviour and community standards. They will undertake investigations, provide case management support to students, and support the delivery of education and training across the Polytechnic. The Advisor will work with colleagues to triage intake and will participate in the Behavioural Intervention Team.

Key Responsibilities

Intake and investigation of informal/formal complaints under the Student Code of Conduct by faculty, staff, and students.

• Triage and review complaints; compile investigative information; identify, obtain, and analyze relevant documentation and evidence; meet with complainants and respondents as needed to gather facts and issues.
• Conduct investigations promptly, ensuring procedural fairness and rigorous fact-finding; identify barriers and recommend solutions; maintain records in an electronic database.

Analysis and Report Writing

• Reviews, analyses and evaluates all evidence and information collected during an investigation, including the identification and analysis of any legal or regulatory issues, in accordance with the related policies and operating procedures.
• Writes detailed, high-quality reports and correspondence that set out the facts of a case cogently, objectively, and accurately, based on a well-reasoned analysis and objective assessment of the evidence.

Case Management

• Review and analyze all evidence collected during investigations, including identification and analysis of legal/regulatory issues; analyze and evaluate information in accordance with related policies and operating procedures.
• Write detailed, high-quality reports and correspondence based on objective assessment of the evidence; maintain the electronic database of complaints, reports, sanctions, and case management plans; prepare statistical and qualitative reports on Student Code of Conduct matters.

Liaison and Support

• GBP students occasionally contact the Student Conduct Advisor for help in handling issues with a GBP Employee or related GBP processes. Although OSCS does not investigate complaints against GBP faculty or staff, we support students by guiding them to the appropriate contacts or offices to resolve their concerns.
• Other duties as assigned.

Educational and Experience Requirements

• Master’s degree from a recognized post-secondary institution in a relevant field (Social Work, Psychology, Criminology, Law, or an equivalent combination of education and training).
• Minimum of five (5) years of experience working with highly diverse student populations.
• Experience in investigations, case management, administrative law and processes, and mediation.
• Knowledge and experience working with individuals with mental health challenges, including complex and/or acute mental illness.
• Experience with risk assessment and safety planning.
• Experience developing/drafting investigative plans, gathering evidence, interviewing, and report writing.
• Demonstrated experience preparing high-quality, detailed investigation reports addressing individual and systemic issues, including identifying and applying relevant legislation.
• Proficiency in MS Office Suite and electronic databases.

Skills and Attributes

• Advanced mediation and conflict resolution skills.
• Solid analytical skills to assess relevant evidence and exercise sound judgment and tact.
• Good counselling skills.
• Ability to understand and interpret policies and protocols.
• Ability to exercise discretion in sensitive or confidential matters.
• Excellent written and verbal communication, collaboration, teamwork, and interpersonal skills.
• Demonstrated commitment to upholding the Polytechnic’s priorities on diversity and equity.
• Great time management and prioritization skills.

Interview process may consist of a practical skills component.

Notes

• The Polytechnic requires proof of degrees, credentials, or equivalencies from accredited regional or federal post-secondary institutions and/or their international equivalents. Credentials may require validation at the time of interviews or offer.

About Us

George Brown Polytechnic prides itself on educating students through real-world learning, in the heart of Toronto. Our faculty and employees make this vision a reality, and we support them by making George Brown a great place to work. See why we are consistently ranked as one of GTA’s top employers.

George Brown Polytechnic offers hybrid work opportunities, a competitive pension plan, generous holiday and vacation time, a tuition assistance program, discounted rates for employees taking Continuing Education courses, and an equitable work environment where everyone matters.

George Brown Polytechnic is committed to accommodating applicants with disabilities throughout the hiring process, in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Candidates who require accommodation in the hiring process may contact [e-mail] confidentially.