Student Ambassador, Student Affairs

Kwantlen Polytechnic University; Surrey; Hybrid; CAD 23,000 - 26,000; Part time

Job summary

Kwantlen Polytechnic University in Surrey is seeking a Student Ambassador to support the Student Services team. You will engage with students and campus visitors, provide timely service, and help connect people with the right resources, while contributing to events and campus communications.

You should be organized, professional, and comfortable multi-tasking across campuses. Availability for evenings and weekends is expected, with the role involving social media support and teamwork in a

Qualifications

• Good academic standing.
• Strong organizational, communication, and interpersonal skills.
• Experience in communications, marketing, and/or related field is an asset.
• Proficient in MS Office applications.
• Familiar with common social media platforms.
• Reliable, responsible, and professional with a customer-service mindset.
• Able to work independently and as part of a team.
• Able to effectively multi-task.
• Sensitive to the needs of a diverse student population.
• Available to work across all KPU campuses as needed.
• Available to work evenings and weekends as needed.

Responsibilities

• Engage with students and campus visitors for wayfinding and referral to services.
• Provide knowledgeable, timely, and professional customer service.
• Develop and maintain detailed records of engagements.
• Assist with content for divisional social media accounts.
• Assist with event planning, setup, coordination, and logistics.
• Assist with drafting and reviewing communication and marketing materials.

Skills

Customer service

Organizational skills

Communication

Interpersonal skills

MS Office

Social media

Teamwork

Multi-tasking

Diversity awareness

Campus operations

Tools

MS Office

Social media platforms

Job description

ORGANIZATIONAL STRUCTURE

This role reports to the Communications and Events Coordinator, Student Services.

SUMMARY

The Student Ambassador is an integral part of Student Services and enhances the KPU student experience with prospective and current students and community members.

KEY RESPONSIBILITIES

• Engage with students and campus visitors for wayfinding and referral to services.
• Provide knowledgeable, timely, and professional customer service.
• Develop and maintain detailed records of engagements.
• Assist with content for divisional social media accounts.
• Assist with event planning, setup, coordination, and logistics.
• Assist with drafting and reviewing communication and marketing materials.

QUALIFICATIONS

• Good academic standing.
• Good organizational, communication, and interpersonal skills.
• Experience in communications, marketing, and/or a related field is an asset.
• Proficient in MS Office applications.
• Familiar with common social media platforms.
• Reliable, responsible, and professional with a customer-service mindset.
• Able to work independently and as part of a team.
• Able to effectively multi-task.
• Sensitive to the needs of a diverse student population.
• Available to work across all KPU campuses as needed.
• Available to work evenings and weekends as needed.

This position is reserved for KPU Students only.

SALARY INFORMATION

Student Assistants are paid as per the following:

• Less than one year of post-secondary (less than 30 credits) – BC Minimum Wage
• One year of post-secondary (30-60 credits) – BC Minimum Wage plus 8%
• With a post-secondary diploma or degree – BC Minimum Wage plus 21%