Street Outreach Coordinator

Catholic Charities of Acadiana; Regina; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is looking for a compassionate Street Outreach Coordinator to connect unhoused individuals and families with essential services. This role involves conducting outreach, building trust, and advocating for clients' needs in the community. The ideal candidate will have strong interpersonal skills, problem-solving abilities, and a commitment to making a positive impact. Join a dedicated team that values compassion and support for those in need, and help create meaningful change in your community. If you are passionate about social services and want to make a difference, this opportunity is for you!

Benefits

Dental insurance

Flexible spending account

Health insurance

Life insurance

Retirement plan

Vision insurance

Qualifications

• Minimum of a high school diploma; Bachelor's preferred.
• 2+ years of service coordination or related experience.

Responsibilities

• Conduct street outreach and engage with unhoused individuals.
• Develop supportive relationships and assist clients with needs.

Skills

Interpersonal Skills

Problem-solving Abilities

Communication Skills

De-escalation Skills

Education

High School Diploma/GED

Bachelor's Degree

Tools

Motor Vehicle

Job description

Summary

Catholic Charities of Acadiana (CCA) is seeking a compassionate and dedicated Street Outreach Coordinator to engage, assess, and connect unhoused individuals and families in Lafayette and the surrounding Acadiana region with critical services. The ideal candidate will possess a passion for making a positive impact in the lives of individuals experiencing homelessness, building trust, and ensuring access to essential resources. This role requires strong interpersonal skills, problem-solving abilities, and a commitment to the values of Catholic Charities. If you want to be part of a compassionate team committed to helping those in need and make a direct impact on the lives of individuals and families in your community, apply today! Catholic Charities of Acadiana is an equal opportunity employer. We encourage individuals from diverse backgrounds to apply.

Key Responsibilities

1. Conduct street outreach in the downtown area of Lafayette and surrounding areas, engaging with unhoused individuals and families.
2. Develop and maintain trusting, supportive relationships with clients, ensuring their needs are understood and addressed.
3. Conduct needs assessments and assist clients in accessing services offered by Catholic Charities of Acadiana (CCA).
4. Advocate for medical and other essential services on behalf of clients.
5. Provide transportation services to clients when necessary.
6. Document client interactions and ensure accurate, timely record-keeping.
7. Attend required training and professional development sessions as directed by the supervisor.
8. Perform additional duties as assigned by the supervisor to support outreach efforts and client needs.

Job Qualifications

1. Education: Minimum of a high school diploma/GED (Bachelor's degree preferred).
2. At least 2 years of service coordination or related social service experience.
3. Knowledge of homelessness and housing programs is a plus.
4. Previous experience providing services to individuals experiencing homelessness is highly desirable.
5. Strong problem resolution and de-escalation skills.
6. Ability to maintain appropriate professional boundaries and behavior in challenging situations. Exceptional oral and written communication skills.
7. Valid Louisiana driver's license and access to an insured motor vehicle for transporting clients.

Job Specifications

1. Medium: Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. 100% of the time.
2. Job Type: Full-time
3. Benefits:

• Dental insurance
• Flexible spending account
• Health insurance
• Life insurance
• Retirement plan
• Vision insurance