Strategy & Operations Associate

trophi.ai; Toronto; On-site; CAD 65,000 - 100,000; Full time

Job summary

trophi.ai is building the AI-powered coaching platform that transforms how gamers learn, compete, and win. Backed by a16z with $12M raised, we’re live in multiple titles with a growing user base, expanding partnerships, and SDK integrations.

We’re hiring a Business Operations Associate to join the core team and help scale the business alongside the founders. You will own strategy, analytics, and execution—partnering with the Head of Product and CEO on initiatives, build models, drive

Qualifications

• 2+ years in a fast-paced analytical role in tech or finance.
• Ability to translate data into strategic insights.
• Ability to structure ambiguous problems into frameworks.
• Excellent written and verbal communication for exec decks.
• Detail-oriented with strong organizational skills.

Responsibilities

• Partner with leadership on strategic initiatives (B2B + B2C).
• Lead market analysis and opportunity sizing.
• Build business cases and models for decisions.
• Develop scalable workflows, OKRs, and review processes.
• Support partnerships, track product performance, translate insights.
• Create narratives for investors, partners, and internal stakeholders.

Skills

2+ years analytical role

Strong analytical skills

First-principles thinking

Executive-level communication

Hands-on problem solving

Highly organized

Job description

What we’re doingWe’re building the AI-powered coaching platform that transforms how gamers learn, compete, and win. Backed by a16z with $12M raised, we’re live in 5 titles with 100K+ users and rapidly expanding into new games, hardware partnerships, and SDK integrations.

We’re hiring a Business Operations Associate to join our core team and work directly with the founders to build the backbone of our business. This is a unique opportunity to help scale the world’s first AI coaching platform for gamers at the intersection of gaming and AI.

What You’ll Do

Strategy & Analysis

• Partner with the Head of Product & CEO on core strategic initiatives (B2B + B2C).
• Lead market analysis, competitive deep dives, and opportunity sizing to identify trends, customer needs, and emerging opportunities.
• Build business cases and quantitative models that inform go/no-go decisions on new games, partnerships, and investment bets.
• Help chase down ambiguous, zero-to-one problems , from hypothesis to framework to action plan.

Ops & Execution

• Build the operating backbone: architect workflows, OKRs, and business review processes that scale with the company.
• Drive cross-functional initiatives across Product, Partnerships, and Marketing to ensure alignment and delivery.
• Create leverage for leadership by taking point on pitch decks, proposals, and high-stakes projects that require polish and speed.

Growth Enablement

• Support partnerships and BD with market research, TAMs, and strategic storytelling.
• Help track product performance and translate insights into prioritized business actions.
• Translate product and market learnings into clear narratives for investors, partners, and internal stakeholders.

Skills You’ll Bring

• 2+ years experience in a fast-paced, analytical role (e.g., chief of staff, bizops, VC/PE, banking, consulting, or growth-focused roles at a high-growth tech company).
• Strong analytical skills with the ability to synthesize data into strategic insights
• First-principles thinker who can structure ambiguous problems into clear frameworks.
• Outstanding communication can craft executive-level decks and align stakeholders.
• Relentlessly resourceful — you move fast, solve problems without a playbook, and aren’t afraid to get your hands dirty.
• Highly organized with strong attention to detail and follow-through.

You Will Not Enjoy This Role If…

• You prefer a narrow lane or a fixed playbook.
• You avoid rolling up your sleeves and tackling operational details.
• You’re uncomfortable balancing strategy with execution.
• You don’t enjoy gaming, AI, or exploring how new technologies reshape industries.