Strategy Consultant - Customer Solutions

IBM Computing; Calgary; On-site; CAD 80,000 - 110,000; Full time

Job summary

A leading technology firm in Calgary is seeking a skilled professional for technical operations management involving multiple applications for financial clients. The role requires expertise in Microsoft SQL, IBM db2, and technical product implementations. Strong communication skills and experience in project management are essential. The ideal candidate will also be proficient in troubleshooting and must be able to work independently with minimal supervision.

Qualifications

• 6+ years of work-related experience in technical roles.
• Strong ability to resolve problems using experience and judgment.
• Experience with SQL DBA & Windows Server administration.

Responsibilities

• Manage multiple implementation projects simultaneously.
• Perform technical product implementations for clients.
• Troubleshoot systems and applications using Dynatrace and Splunk.

Skills

Microsoft SQL

IBM db2

Microsoft Windows Server

Python scripting

PowerShell authoring

Strong communications skills

Education

Bachelor’s Degree in computer science or related field

Tools

Microsoft SQL Server 2012 & higher

Visual Cron

Power BI

Job description

Introduction

This position is responsible for the technical operations of the Premier/Precision Business Process Manager application, Premier Integrated Teller application, Focus DB Manager application and Onboard Advisor application, which provides our financial clients access to effectively perform their jobs, run their bank, make critical business decisions, and provide access for other critical 3rd party product solutions.

Your role and responsibilities

In this role, you'll work in one of our IBM Consulting Client Innovation Centers (Delivery Centers), where we deliver deep technical and industry expertise to a wide range of public and private sector clients around the world. Our delivery centers offer our clients locally based skills and technical expertise to drive innovation and adoption of new technology

• Bachelor’s Degree in computer science and/or related field required or

• Minimum of 6 years work-related experience.

• Must be able to make decisions, resolve problems using experience and professional judgment, follow specific instructions, perform repeatable technical product implementations, manage multiple implementation projects simultaneously and possess effective multi-tasking skills.

• Must show a demonstrated work history of learning technical software applications, processes and procedures as well as performing technical product implementations.

• Must have strong communications skills (verbal and written) with special attention to technical content

• Have a good working knowledge of Microsoft SQL, IBM db2 and Microsoft Windows servers, including hardware and software

• Have a strong understanding of Dynatrace and Splunk to effectively setup/monitor and troubleshoot our systems and applications

• Be able to take ownership of job duties & responsibilities as well as work independently with minimal supervision and oversight

• This position will entail occasional work outside of standard business hours, including evenings and weekends, as needed to meet project deadlines and operational requirement

Required technical and professional expertise

• Microsoft SQL 2012 & higher

• Microsoft SQL Query Language

• Microsoft Server 2012 & higher

• IBM db2 9.5 and & higher

• Microsoft Internet Information Services (IIS)

• FTP file movements and file transmissions

• PowerShell authoring

• Python scripting

• Visual Cron

• Power BI

• Working knowledge of network connectivity including basic connectivity troubleshooting

• Technical product implementations (includes SQL DBA & Windows Server administration functions)

• Automated file processing

• A wide variety of 3rd party programs and applications.

• Previous experience with Fiserv Premier/Precision products or previous experience in banking or financial services industry also preferred

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.