Strategic Program Manager, Child Care & Home Programs

Network Child Care Services; Toronto; On-site; CAD 75,000 - 90,000; Full time

Job summary

Network Child Care Services in Toronto is seeking an experienced Program Manager to lead its centre-based Early Years Learning and Home Child Care programs. Reporting to the Executive Director, you will supervise Home Child Care Supervisors and Centre Supervisors, drive quality improvement, regulatory compliance, budgeting, and partnerships.

This full-time role requires strategic leadership, data-driven decision making, and the ability to engage with community stakeholders.

Qualifications

• Bachelor’s degree in Early Childhood Education, Business Administration, Masters in Social Services or a related field.
• Minimum 3 years’ experience in business management, program management, or a similar role, preferably within the non- profit sector.
• Ability to pass a Vulnerable Sector Check.
• Excellent leadership, communication and problem-solving skills.
• Strong organizational and financial management skills.
• Experience with budget management, financial analysis, funding, financial operations, ensuring sustainability and resource allocation.
• Demonstrated proficiency in English, both written and verbal communication.
• A comprehensive understanding of the CWELCC framework and its impact on operations
• Familiar with the current regulatory directives such as CCEYA and City of Toronto’s Assessment for Quality Improvement.
• Ability to develop electronic reports, forms, and correspondence with proficient English literacy skills.
• Advanced skills in Information Technology, including Excel, Microsoft Office.
• Ability to work independently, prioritize, and make strategic decisions.
• Ability to engage, collaborate and communicate professionally with management team, Home Child Care and Child Care Centre Supervisor, Quality Assurance Consultants, staff members, affiliated home child care providers, parents/guardians, and stakeholders.
• Supervisory or management experience in the child care sector is preferred.
• Experience working with Home Child Care programs, or family support programs, offering services to childcare providers in a consultative role preferred.
• Experience with Customer Relationship Management (CRM) software implementation.
• Knowledge of provincial regulations and community resources preferred.
• Registration with the College of Early Childhood Educators is preferred.
• Comprehensive understanding of child development and early learning frameworks.
• Valid driver’s license and reliable transportation.

Responsibilities

• Implement strategic plans to support the expansion and sustainability of the child care programs.
• Monitor program goals, objectives, and outcomes, ensuring alignment with organizational goals and Ministry of Education requirements.
• Establish partnerships with local child care providers and stakeholders to expand the network of home child care services.
• Collaborate with leadership team to develop new initiatives, policies, and procedures to improve service delivery.

Skills

Strategic leadership

Program management

Budget management

Regulatory compliance

Data analysis

Leadership

Communication

Project coordination

Policy development

Stakeholder engagement

Education

Bachelor’s degree in Early Childhood Education or related field

Masters in related field

Tools

CRM software implementation

Excel

Microsoft Office

Job description

Network Child Care Services in Toronto is seeking an experienced Program Manager to lead its centre-based Early Years Learning and Home Child Care programs. Reporting to the Executive Director, you will supervise Home Child Care Supervisors and Centre Supervisors, drive quality improvement, regulatory compliance, budgeting, and partnerships.

This full-time role requires strategic leadership, data-driven decision making, and the ability to engage with community stakeholders.