Strategic Lead & Facilitator, Indigenous Patient Experience, Quality, and ICS

Vancouver Coastal Health; Vancouver; On-site; CAD 80,000 - 100,000; Full time

Job summary

Join a forward-thinking organization dedicated to enhancing Indigenous cultural safety in healthcare. This role offers the opportunity to lead educational initiatives that foster collaboration and improve access to culturally safe services for Indigenous peoples. As a Strategic Lead & Facilitator, you will engage with diverse stakeholders, develop training programs, and contribute to a culturally competent healthcare environment. With a commitment to innovation and teamwork, this position is ideal for those passionate about making a meaningful impact in the community and advancing reconciliation efforts.

Benefits

Comprehensive health plans

Professional development

Wellness supports

Recognition programs

Staff discounts

Qualifications

• Master’s Degree in Adult Learning or related field required.
• 3+ years of experience in cultural competency training.

Responsibilities

• Lead development of cultural safety training across VCH.
• Support Indigenous access to healthcare services.
• Collaborate on cultural safety initiatives with multidisciplinary teams.

Skills

Cultural Safety Training

Leadership Skills

Conflict Resolution

Indigenous Cultural Competency

Curriculum Development

Education

Master’s Degree in Adult Learning

Job description

Salary Details

The salary range for this position is CAD $45.48/Hr. - CAD $65.38/Hr.

Job Summary

Come work as a Strategic Lead & Facilitator, Indigenous Cultural Safety with Vancouver Coastal Health (VCH)!

Vancouver Coastal Health is looking for a Strategic Lead & Facilitator, Indigenous Cultural Safety to join the Indigenous Cultural Safety Team. Apply today to join our team!

Vancouver Coastal Health is committed to improving the health and access to culturally safe healthcare for Indigenous people in our region. We recognize that everyone has a role in reconciliation and healing. VCH’s Indigenous Health team collaborates with staff, physicians, and community partners to provide strategic leadership, foster collaboration, and engage communities to make VCH a more culturally competent and safe organization.

Responsibilities

• Lead the development of a Vancouver Coastal Health-wide education plan and facilitate cultural safety training aligned with the organization’s values and strategic goals, enhancing capacity to deliver culturally safe health services.
• Provide consultation on cultural safety issues and contribute to developing guidelines, systems, and tools to support cultural safety across all health services.
• Collaborate with multidisciplinary colleagues to ensure staff development and participation in cultural safety initiatives, including curriculum development for training programs.
• Support the integration of Indigenous cultural safety principles into all training and organizational initiatives.
• Work with Indigenous Health Program, community partners, and stakeholders to improve Indigenous access to VCH services, prioritizing patient and staff safety and continuous quality improvement.

Qualifications

Education & Experience

• Master’s Degree in Adult Learning or a related field.
• At least 3 years of recent experience in coaching, mentoring, training, conflict resolution, and facilitating Indigenous cultural competency curricula.
• Minimum of 5 years working with Indigenous organizations or communities, with extensive knowledge of First Nations, Métis, and Inuit cultures, especially within the Vancouver Coastal Health region.
• Valid BC driver’s license for local travel.

Preference will be given to individuals of Indigenous identity, in accordance with Section 41 of the BC Human Rights Code.

Knowledge & Abilities

• Deep understanding of Indigenous cultures and history in BC and Canada.
• Ability to create culturally safe environments and demonstrate cultural safety training expertise.
• Knowledge of relevant legislation, policies, and reports such as the "In Plain Sight" report and calls to action to eliminate Indigenous-specific racism in healthcare.
• Ability to identify system gaps and barriers affecting Indigenous peoples' access to healthcare.
• Strong leadership, communication, relationship-building, and conflict management skills, especially in cross-cultural settings.
• Experience in curriculum design, teaching, coaching, and mentoring healthcare providers.
• Self-directed, collaborative, and able to work under pressure.

Additional Information

All health care workers in publicly-funded facilities must report vaccination and infection history as per Ministry of Health policy. New hires will be required to provide this information during onboarding.

Why Join VCH: VCH is a leader in healthcare innovation, research, and education, serving over one million BC residents. We promote bold thinking, risk-taking, and a culture of teamwork. Benefits include comprehensive health plans, professional development, wellness supports, recognition programs, and staff discounts.

VCH values diversity and inclusion, encouraging applications from Indigenous Peoples, racialized groups, people with disabilities, and all gender identities and sexual orientations. We are proud to be recognized as one of Canada's Top 100 Employers in 2024.

Note: Only shortlisted applicants will be contacted. Employees should apply via the Internal Career Portal on CareerHub. External applicants should follow the instructions on the VCH careers page.