Strategic Growth Manager

Solera Holdings, LLC.; British Columbia; On-site; CAD 70,000 - 100,000; Full time

Job summary

Solera Holdings, LLC. is seeking a Professional Services Consultant to join our global Professional Services team, delivering consulting services to dealership customers.

Your automotive-sector expertise and customer-centric approach will bolster client relationships, drive revenue, and maximize value from our SaaS solutions. You will work with automotive dealerships to ensure successful implementation of our products, collaborating with cross-functional teams and supporting customers through

Qualifications

• Bachelor's degree or equivalent work experience.
• Strong automotive dealership experience is highly preferred.
• Minimum 3 years of experience with SaaS accounts, particularly in the automotive dealership sector.
• At least 1 year of experience with SaaS products used by automotive dealerships.

Responsibilities

• Build lasting relationships with dealership accounts to enhance profitability through tailored consulting engagements and personalized support.
• Drive adoption of Solera SaaS products within client businesses to achieve high ROI.
• Identify opportunities by understanding client needs and aligning them with service offerings.
• Travel up to 75% of the time to engage directly with dealerships, providing on-site support.
• Collaborate with Solera team members and uphold the One Team culture.
• Demonstrate professionalism and ethical conduct in all interactions.
• Execute departmental and company initiatives in a timely manner.
• Tackle moderate to complex tasks related to the success of dealerships.
• Analyze data sets to provide actionable recommendations to dealership clients and internal teams.
• Meet KPIs and be prepared for additional responsibilities.

Skills

Dealership experience

SaaS experience

Client communication

Training & presentation

Microsoft Office

Problem solving

Education

Bachelor's degree or equivalent

Tools

Industry-specific software

Job description

Who we are?

Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation. For more information, please visit solera.com.

Who we are?

Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience. In addition, we provide products and services to protect life’s other most important assets: our homes and digital identities. Today, Solera processes over 300 million digital transactions annually for approximately 235,000 partners and customers in more than 90 countries. Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, insights, algorithms and automation. For more information, please visit solera.com.

The Role:

As a Professional Services Consultant, you will be an essential part of our Professional Services team, responsible for delivering exceptional consulting services to our dealership customers. Your expertise in the automotive sector, combined with your commitment to customer success, will help enhance client relationships, drive revenue growth, and create a positive impact on our organization. You will work closely with automotive dealerships to ensure they implement our products successfully while maximizing their value.

What You’ll Do:

• Build Lasting Relationships: Establish and nurture strong partnerships with dealership accounts to enhance their profitability through tailored consulting engagements and personalized support.
• Maximize ROI: Drive adoption of Solera SaaS products within client businesses, ensuring they achieve a high return on investment.
• Identify Opportunities: Proactively generate new consulting engagement opportunities by understanding client needs and aligning them with our service offerings.
• Travel for Impact: Be prepared to travel up to 75% of the time to engage directly with dealerships, providing on-site support and consultation.
• Collaborate as One Team: Work alongside Solera team members, embodying our "One Team" culture and sharing knowledge to enhance overall team performance.
• Exemplify Professionalism: Lead by example, demonstrating a high level of professionalism and ethical conduct in all interactions.
• Execute Initiatives: Deliver timely execution of departmental and company initiatives, contributing to overall success.
• Tackle Complex Challenges: Manage and resolve moderate to complex tasks related to the success of and requests from your assigned dealerships.
• Data-Driven Insights: Analyze various data sets to provide actionable recommendations to your dealership clients and internal teams.
• Achieve KPIs: Meet specific individual and team key performance indicators (KPIs) while embracing additional responsibilities as needed.

What You’ll Bring:

• Educational Background: Bachelor’s degree or equivalent work experience.
• Industry Experience: Strong automotive dealership experience is highly preferred.
• SaaS Expertise: A minimum of 3 years of experience working directly with SaaS accounts, particularly within the automotive dealership sector is preferred.
• Product Knowledge: At least 1 year of experience with SaaS products, ideally utilized by automotive dealerships.
• Technical Proficiency: Proficient in Microsoft Office Suite; familiarity with industry-specific software is a plus.
• Training and Presentation Skills: Proven ability to conduct training sessions and present effectively to both small and large groups.
• Communication Mastery: Excellent verbal and written communication skills, with a demonstrated ability to engage clients effectively over the phone, through virtual meetings, and in person.
• Accountability: A strong sense of personal accountability and a proactive approach to problem-solving.

Why Join Us?

At Solera, you’ll be part of a dynamic and innovative team that is committed to making a significant impact in the automotive industry. We offer a collaborative work environment, opportunities for professional growth, and the chance to be at the forefront of automotive technology. If you’re ready to take the next step in your career and help our clients succeed, we want to hear from you! We look forward to welcoming you to the Solera family!

It is impossible to list every requirement for, or responsibility of, any position. Similarly, we cannot identify all the skills a position may require since job responsibilities and the Company’s needs may change over time. Therefore, the above job description is not comprehensive or exhaustive. The Company reserves the right to adjust, add to or eliminate any aspect of the above description. The Company also retains the right to require all employees to undertake additional or different job responsibilities when necessary to meet business needs.

EQUAL OPPORTUNITY EMPLOYER

The Solera group is an equal opportunity employer and complies with all applicable federal, provincial, and local fair employment practices laws.