Strategic Catering(Restaurants) Partnership Manager

hungerhub; Toronto; Hybrid; CAD 70,000 - 90,000; Full time

Job summary

A dynamic foodtech startup in Toronto is seeking a Strategic Partnership Manager to oversee restaurant partnerships and set strategic objectives. You will collaborate with multiple teams to enhance partner satisfaction and drive sales. Ideal candidates will have experience in the restaurant or catering industry, along with strong negotiation skills. This remote-first role offers competitive salary with performance incentives and career growth opportunities.

Benefits

Competitive salary with performance incentives

Career growth opportunities

Remote work with flexible hours

Collaborative environment fostering innovation

Qualifications

• Minimum experience in the restaurant or catering industry, preferably in a strategic or leadership role.
• Passion for food and exceptional customer service.
• Ability to thrive in a fast-paced startup environment.

Responsibilities

• Collaborate with sales to understand client needs and coordinate with restaurant teams.
• Manage high-value partner relationships across multiple services.
• Ensure restaurant partners maximize sales.

Skills

Strong negotiation and relationship-building skills

Excellent communication and interpersonal abilities

Self-motivation

Target orientation

Effective time management

Tools

CRM tools

Organizational tools

Job description

Strategic Catering(Restaurants) Partnership Manager

hungerhub is a foodtech startup founded in Toronto in 2018, operating in over 10 markets across Ontario, Alberta, and BC.

Our mission is to revolutionize catering by connecting offices with top local restaurants for daily meal delivery. We leverage technology and a people-first approach to empower restaurants to become caterers, providing seamless, customized experiences for clients and their employees.

We are a remote-first company with a physical office for optional use. We occasionally meet in person for collaborative work and social activities, including complimentary lunches ordered via our app platform.

As Canada's #1 office meal delivery solution, recognized as one of Canada's fastest-growing companies by the Globe & Mail for four consecutive years, we focus on building great products, delivering excellent customer service, and ensuring smooth ordering processes.

Position Overview

We are seeking a Strategic Partnership Manager to oversee our restaurant partnerships, set strategic objectives, and work cross-functionally to ensure success. You will identify client needs, prioritize partners, monitor partner performance, and update policies accordingly, directly impacting our company's growth.

This role involves working closely with sales, account management, operations, and support teams to enhance partner satisfaction and sales across our services.

Responsibilities

• Collaborate with sales and account management to understand client needs and coordinate with restaurant acquisition teams.
• Assist with onboarding and maintaining restaurant partnerships, addressing issues proactively.
• Manage relationships with high-value partners engaged across multiple services.
• Ensure restaurant partners maximize sales across all hungerhub services.

Qualifications

Minimum proven experience in the restaurant or catering industry, preferably in a strategic or leadership role. Candidates should possess:

• A passion for food and exceptional customer service.
• Strong negotiation and relationship-building skills.
• Excellent communication and interpersonal abilities.
• Self-motivation, target orientation, and effective time management.
• Ability to thrive in a fast-paced startup environment.
• Familiarity with food delivery and catering markets, and understanding of local restaurant dynamics (a plus).
• Proficiency with CRM and organizational tools.

Benefits and Perks

• Competitive salary with performance incentives.
• Opportunity to impact a growing startup.
• Collaborative environment fostering innovation.
• Career growth opportunities.
• Remote work with flexible hours.

Core Values

We strive to provide the best experience for clients and vendors, think big to transform the industry, take risks to innovate, and own our responsibilities to solve problems and deliver results. Our culture emphasizes accountability, ownership, and continuous learning.