Strategic Analytics Manager, Business Banking

BMO; Toronto; Hybrid; CAD 70,000 - 150,000; Full time

Benefits offered by this job

Health insurance

Tuition reimbursement

Life insurance

Retirement savings plans

Job summary

BMO Financial Group in Toronto, Canada, is seeking a results‑driven analytics professional for a hybrid role focused on Business Banking Customer & Process Analytics. You will analyze customer and channel data, develop reports and dashboards, and drive data‑driven decisions that enhance customer acquisition and operational performance.

The role emphasizes cross‑functional collaboration, delivering timely insights, and supporting strategic initiatives with internal and external stakeholders.

Qualifications

• Typically 5–7 years of relevant experience and a post-secondary degree in a related field.
• Proficiency with SAS, SQL, Power BI, and Microsoft Office Suite.
• Strong knowledge of product delivery infrastructure systems and interdependencies.
• In-depth understanding of retail and business banking environments.
• Strong process coordination and management capabilities.

Responsibilities

• Recommends and implements solutions based on analysis of issues and implications for the business.
• Identifies emerging issues and trends to inform decision‑making.
• Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
• Builds effective relationships with internal/external stakeholders.
• Designs and produces regular and ad‑hoc reports, and dashboards.
• Monitors and tracks performance and addresses any issues.
• Provides input into the planning and implementation of operational programs.
• Executes work to deliver timely, accurate, and efficient service.
• Monitors key product performance and growth metrics to identify trends and recommend action plans.
• Reviews analysis of issues and identifies gaps and solutions.
• Provides competitive analysis and benchmarking to identify product strengths and gaps, and extract insights.

Skills

Analytical

Data-driven

Communication

Teamwork

Problem solving

Influence

Education

Post-secondary degree in related field

Tools

SAS

SQL

Power BI

MS Office

Job description

BMO Financial Group in Toronto, Canada, is seeking a results‑driven analytics professional for a hybrid role focused on Business Banking Customer & Process Analytics. You will analyze customer and channel data, develop reports and dashboards, and drive data‑driven decisions that enhance customer acquisition and operational performance.

The role emphasizes cross‑functional collaboration, delivering timely insights, and supporting strategic initiatives with internal and external stakeholders.