Strategic Account Manager- Underground Hard Rock Contract Mining

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Strategic Account Manager- Underground Hard Rock Contract Mining

Date: Apr 25, 2025

Location: Lively, ON, CA, P3Y 1L6

Onsite or Remote: Hybrid Position

Komatsu develops and supplies technologies, equipment, and services for the construction, mining, forklift, industrial, and forestry markets. Headquartered in Tokyo, Japan, Komatsu employs more than 64,000 people worldwide, operating in more than 140 countries. For over a century, the company has been creating value through manufacturing and technological innovation, partnering to support a sustainable future where people, business, and the planet thrive. Since 1921, Komatsu has been committed to supporting communities through job training, skills development, and giving back. As an employee, you will be encouraged to grow and contribute to a sustainable future for all. If you value talent and potential, join Komatsu and be part of something big, helping to advance modern society.

Komatsu offers an extensive employee benefits package designed to enhance well-being, including:

• Competitive wages
• Comprehensive benefits (health & dental, vision, life insurance, disability)
• Health Care and Wellness spending account
• Registered pension plan with company match
• Paid vacation
• Company-supplied tools
• 4/5 rating on Glassdoor
• Opportunity to develop innovative, state-of-the-art technology and equipment

Be part of something BIG! Komatsu seeks a seasoned sales professional to support our Hard Rock Underground Contract Mining business. If you enjoy challenges, are strategic, and want to make an impact regionally, we want to hear from you.

Reports to: General Manager Hard Rock
Shift: Monday-Friday
Safety Sensitive: Yes — includes drug & alcohol testing, physical demand fit testing, RCMP criminal record check, and 5-year provincial driving record submission
Travel: Up to 50% within US and Canada
Relocation: Not offered for this position

Key Job Responsibilities

• Develop sales strategies with leadership teams to capture market share in contract mining
• Contribute to strategic plans for revenue expansion and work with product managers on customer strategies
• Implement dealer management and selection processes for contract mining customers
• Investigate competitor activities and conduct market research to maintain competitiveness
• Assess customers’ potential with Komatsu Hard Rock products
• Perform opportunity analysis by customer and site
• Maintain accurate customer records
• Develop and implement business targets including revenue, expenses, and resource planning
• Set long-term targets supported by annual budgets and goals
• Ensure customer satisfaction within the primary area of responsibility
• Liaise with customers, business development, and leadership to resolve issues promptly
• Coordinate specialized resources according to customer needs
• Provide regular reports on business activities, opportunities, and customer satisfaction

Qualifications/Requirements

• Bachelor’s Degree in a mining-related discipline (Engineering, Geology, Meteorology, etc.) or Business Administration
• At least 5 years of management experience in direct sales
• Familiarity with underground mining industry and product applications for a minimum of 5 years
• Experience preparing tender submissions
• Proven negotiation skills in customer sales and dealer contracts
• Strong knowledge of underground Hardrock mining industry
• Ability to assess and manage business risks
• Leadership skills to motivate teams and achieve outcomes
• Ability to work as part of an integrated team
• Relationship-building skills within the industry
• Excellent interpersonal, communication, and negotiation skills at senior levels
• Bilingualism is an asset

At Komatsu, we value diversity and inclusion, and we are committed to supporting Indigenous Peoples in Canada. We are an equal-opportunity employer. Accommodation during recruitment is available upon request. Only the most qualified applicants will be contacted. Please note, unsolicited resumes from recruiters require a valid agency agreement. Komatsu and its subsidiaries do not accept resumes from unsolicited sources without prior agreement.