Strategic Account Manager, Optical Connectivity

Canadian Inclusion; Ottawa; Hybrid; CAD 75,000 - 110,000; Full time

Job summary

Koch is seeking an Account Manager for Optical Connectivity (Sales) to manage a strategic telecommunications account. You will lead customer engagement, drive revenue growth, and coordinate cross-functional teams to execute opportunities from pipeline to production ramps.

The role requires strong communication, negotiation, and relationship-building skills, with experience in fiber-optic components or optical systems. Hybrid work and relocation may apply.

Qualifications

• Bachelor's degree in electrical engineering or related field.
• Proven experience in account management, sales, marketing, business development, or product management.
• Experience serving customers in telecommunications or data-communications industry.
• Experience working with fiber-optic components, modules, optical systems, or similar technical products.

Responsibilities

• Grow assigned-account revenue in support of the global sales target.
• Manage customer satisfaction and develop trusted relationships with cross-functional teams.
• Create opportunity pipelines and execute current opportunities to convert ramps into revenue.
• Lead RFQs, pricing discussions, and negotiations by aligning internal teams.
• Own forecasts and communicate risks and opportunities for S&OP.
• Maintain accurate account and pipeline data in Salesforce.

Skills

Communication

Negotiation

Relationship building

Business acumen

Project management

Teamwork

Strategic thinking

Education

Bachelor's degree in Electrical Engineering

MBA desirable

Tools

Salesforce

Outlook

Excel

PowerPoint

Word

Job description

Koch is seeking an Account Manager for Optical Connectivity (Sales) to manage a strategic telecommunications account. You will lead customer engagement, drive revenue growth, and coordinate cross-functional teams to execute opportunities from pipeline to production ramps.

The role requires strong communication, negotiation, and relationship-building skills, with experience in fiber-optic components or optical systems. Hybrid work and relocation may apply.