Storyteller & Product Tasting Associate (Part-Time) - Eataly Yorkville

Eatal; Toronto; Vor Ort; CAD 28.000 - 30.000; Teilzeit

Benefits dieser Stelle

Paid Time Off

Discounts at Eataly

Classes on products and Italian cucina

Free family meal daily

and more!

Zusammenfassung

Eataly Yorkville is seeking a part-time Food Tasting & Guest Experience Associate. This Storyteller role involves hosting tastings, sharing product knowledge, and guiding guests through Italian specialties with passion and hospitality.

Responsibilities include managing tasting stations, inventory, and helping customers discover pairings and recipes, while meeting sales targets. Onsite, flexible evenings and weekends required.

Qualifikationen

• Availability to work onsite with a flexible schedule including nights and weekends
• Ability to lift up to 50 pounds
• Ability to stand, walk, bend and squat for up to 8 hours

Aufgaben

• Host tasting sessions at dedicated tasting stations for customers
• Oversee setup, execution, and breakdown of tasting stations with food-safety standards
• Manage inventory for tasting supplies and sampling products
• Work toward daily/weekly sales targets by converting samples into purchases
• Educate customers on product usage, pairings, and serving ideas
• Share narratives about origins (DOP/IGP) and traditional methods
• Create memorable experiences that showcase regional Italian specialties
• Other duties as assigned

Kenntnisse

Customer service

Communication

Product knowledge

Hospitality

Retail experience

Jobbeschreibung

Food Tasting & Guest Experience Associate (Part-Time) - Eataly Yorkville

• Part-time

Eataly is the world's largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme - but all with the same aim... for our guests to:

• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team's product knowledge

At Eataly, this role is referred to as a Storyteller. This role is about much more than offering samples—it is about sharing a love for Italian food and the stories behind the products. A Storyteller connects with customers, introduces them to authentic Italian specialties, and helps them discover the people, regions, traditions, and craftsmanship that make each product special.

This is a hospitality and education position designed for a charismatic communicator who loves Italian food, history, and culture. A Storyteller reports to the Dry Market Manager.

• Hosts scheduled tasting sessions at our dedicated tasting stations for customers
• Oversees the daily setup, execution, and breakdown of tasting stations, ensuring pristine presentation, visual appeal, and strict adherence to food safety standards
• Manage inventory for tasting supplies and sampling products, minimizing waste while maximizing the impact of guest interactions
• Works towardsdaily and weekly sales targets by converting product samples into completed retail purchases and brand loyalty
• Assistscustomers by sharing product knowledge, educating them on how our products are traditionally used and suggests pairings, recipes, and serving ideas
• Brings products to life by sharing captivating narratives regarding their geographical origins (DOP/IGP status), historical significance, and the traditional methods used by our artisanal producers in Italy
• Shares ourpassion for regional Italian specialties, from artisanal cheeses and cured meats to pasta, sauces, olive oils, sweets, and other authentic products
• Creates memorable experiences that turn a tasting into a journey through Italy
• Other duties as assigned

• Warm, outgoing, and engaging communication style with a heavy focus on customer service
• Hands-on experience and knowledge ofItalian ingredients, regions, traditions, and producers is an asset
• Confidence inexplaining products and sharing personal recommendations.
• Hospitality-minded, with a strong understanding of creating memorable customer experiences.
• Previousexperience in a high-volume retail setting preferred

Job Requirements

• Availability to work onsite with a flexible schedule including nights and weekends
• Ability to lift up to 50 pounds
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting

Compensation

• Compensation for this role is CAD $20.00-$22.00 hourly
• This position has been posted to fill a current vacancy

Benefits and Perks

• Paid Time Off
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• and more!

Eataly is committed to creating and maintaining a workplace that is free from harassment and discrimination under the Ontario Human Rights Code. The Company's policy is not to discriminate against any applicant or employee on the basis of a prohibited ground enumerated by the Ontario Human Rights Code (e.g. race, colour, creed (religion), place of origin, sex (including pregnancy, gender identity), sexual orientation, age, family status, or disability). Eataly also prohibits harassment of applicants and employees based on any of these prohibited grounds. Eataly welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please advise Human Resources if you require accommodation. Further, it is Eataly's policy to comply with all applicable provincial and federal laws regarding background and criminal record checks in making hiring decisions.