Store Technical Service Representative (Part Time)

Best Buy Canada; Burnaby; On-site; CAD 60,000 - 80,000; Full time

Job summary

Join a dynamic retail team as a Store Technical Service Representative, where you will deliver exceptional customer experiences and technical support. This role offers a chance to engage with technology and assist customers in solving their tech-related issues. With a commitment to creating a fun and inclusive environment, you will be part of a supportive team that values your contributions. Enjoy flexible schedules, employee discounts, and opportunities for growth within the company as you develop your skills and advance your career in the tech retail industry.

Benefits

Flexible schedules

Employee discounts

Competitive compensation and benefits

Training programs

Qualifications

• 6+ months’ experience in a technical support role.
• Enthusiasm to support and assist customers.

Responsibilities

• Provide technical support and solutions to customer needs.
• Assist with computer setup, diagnostics, and repairs.

Skills

Customer Service

Technical Support

Communication Skills

Flexibility

Job description

Are you passionate about working with people and technology? We are hiring immediately for a Store Technical Service Representative, which we call an In Store Service Agent 1.

In this role, you will provide technical support to customers by understanding their needs and creating solutions.

Join us and grow your career with our retail team as a Store Technical Service Representative.

What you’ll do as a Store Technical Service Representative:

• Create an amazing customer experience
• Assist customers with computer setup, diagnostics, and repairs
• Share your passion for tech and your product knowledge

What we’re looking for:

• Enthusiasm to support and assist our customers
• 6+ months’ experience in a similar role
• Flexibility to adapt to dynamic situations in a fast-paced environment
• A commitment to maintaining a safe and fun working environment
• Excellent communication skills

Why you’ll love it here:

• Flexible schedules as per business needs
• Employee discounts on awesome tech
• Competitive compensation and benefits
• An inclusive, fun, and supportive team who you will quickly call friends
• Training programs to build new and transferable skills and achieve certifications

Join our amazing team!

We are looking for people just like you.

About Best Buy

As Canada's destination for the coolest tech, Best Buy offers one of the best work environments in the country! Annually recognized as one of Canada’s Top 100 Employers, our culture is one of inclusion and recognition. We are committed to always filling our stores across Canada with a diverse and inclusive retail force who are passionate, knowledgeable, and enthusiastic about tech.

Grow your career in development roles (In Store Service Agent 2/3, Team Lead).

Whatever the role, we strive to give our people the necessary tools and training to make a difference.

Base pay range

Hourly pay rate: $17.40 - $18.16

Pay may vary by province. Pay listed is for the location advertised.

Unit 200 - 6200 McKay Avenue, Burnaby, BC V5H 4L7