STORE OPERATIONS COORDINATOR, INTERNATIONAL

Hillcrest Mall; Montreal (administrative region); Hybrid; CAD 48,000 - 64,000; Full time

Benefits offered by this job

Discounts on products

Flexible hours

Advancement opportunities

Community-focused family-owned feel

Performance bonuses

Years of service recognition

Innovation program

Referral bonus

Pay on demand

Job summary

La Vie en Rose is seeking a Store Operations Coordinator, International, to support the company’s growing global store network from our Montreal office. You will coordinate operational activities, assist visual merchandising initiatives, and manage communications across international partners and internal teams.

You will monitor timelines, update documents, and help ensure brand standards are upheld while facilitating smooth store openings and relocations.

Qualifications

• DEC or university degree in Operations Management, Business Administration, Commerce, or related field.
• 2–5 years of experience in coordination, administrative, or operations support.
• Bilingual French and English, both spoken and written.
• Proficiency with Microsoft Office Suite.
• Experience with Asana is an asset.

Responsibilities

• Maintain, organize, update, and distribute operational documents and training materials for international partners.
• Act as main coordinator for operational requests from international partners and ensure follow-up with internal teams.
• Support visual merchandising and store operations initiatives by monitoring timelines and communications.
• Coordinate orders for supplies, signage, equipment, and materials for international stores.
• Support store openings, renovations, relocations, and closures by coordinating requirements.
• Track deliveries, timelines, and materials to support international projects.
• Maintain calendars, databases, and reference documents related to international store operations.
• Prepare and distribute communications regarding standards, procedures, initiatives, and projects.
• Collaborate with Visual Merchandising, Brand and Operations, Construction, Procurement, and Marketing teams to ensure consistency.
• Identify and propose improvements to processes and tools to boost efficiency.

Skills

Organization

Coordination

Communication

Teamwork

Adaptability

Retail knowledge

Proactivity

Customer experience

Education

DEC or Bachelor's in Operations/Business

Tools

Microsoft Office

Asana

Job description

Exclusive job perks:

• 50% discount on all products
• Flexible hours
• Opportunities for advancement within the company
• Being part of a family-owned business committed to the community
• Performance bonuses (in-store sales or management position)
• Recognition program for years of service
• Innovation program to encourage idea sharing
• Referral bonus
• Dayforce Wallet (pay on demand: you’ll be able to access a portion of your pay as soon as your shift ends)

For full-time employees:

• Group insurance plan
• Three (3) to five (5) paid personal days (depending on the position)
• Minimum of 2% employer contribution to your RRSP

Join a diverse and talented team

For years now, we’ve been designing lingerie and swimwear for everyday living. Why do we do what we do? Because we want women around the world to look and feel their best! Join our dynamic team to start a stimulating professional career in a committed and constantly evolving environment.

We’re a proudly local company with more than 5000 employees and more than 300 stores across Canada and in 19 countries around the globe (100 stores).

Purpose of the Role

Reporting to the Manager, International Brand and Operations, the Store Operations Coordinator, International is responsible for coordinating and following up on operational activities across La Vie en Rose’s international store network. The incumbent supports visual merchandising and store operations initiatives by coordinating projects, communications, documentation, orders, and deliverables with internal teams, contributing to the maintenance of brand standards and the efficient execution of store operations.

Key Responsibilities

• Maintain, organize, update, and distribute operational documents, procedures, tools, and training materials for international partners;
• Act as the main point of coordination for operational requests from international partners and ensure follow-up with the appropriate internal teams;
• Support the implementation of visual merchandising and store operations initiatives by monitoring timelines, deliverables, and communications;
• Coordinate orders for supplies, signage, equipment, and materials required for international stores;
• Support store openings, renovations, relocations, and closures by coordinating operational requirements and deliverables;
• Track deliveries, timelines, and required materials to support projects and activities across the international network;
• Maintain and update calendars, databases, tracking tools, and reference documents related to international store operations;
• Prepare and distribute communications regarding operational standards, procedures, initiatives, and ongoing projects;
• Collaborate with Visual Merchandising, Brand and Operations, Construction, Procurement, and Marketing teams to ensure consistent execution of in-store initiatives;
• Identify and recommend improvements to processes, tools, and work methods to enhance operational efficiency and execution quality.

Your Profile

• Organized and structured: You effectively manage priorities, deadlines, and multiple projects at once;
• Strong coordinator: You enjoy keeping projects on track and ensuring deliverables are completed on time;
• Detail-oriented, autonomous, and thorough: You take initiative, ensure quality work, and pay close attention to the details;
• Strong communicator and team player: You collaborate effectively with a variety of teams and stakeholders;
• Proactive and solution-oriented: You take ownership, look for ways to improve processes, and tackle challenges head‑on;
• Passionate about retail: Store operations, visual merchandising, and the customer experience interest and motivate you;
• Adaptable and flexible: You thrive in a fast‑paced environment where priorities can shift quickly;
• Service and quality focused: You are committed to delivering excellent results and maintaining high standards.

Requirements

• College diploma (DEC) or university degree in Operations Management, Business Administration, Commerce, or a related field;
• Minimum of 2 to 5 years of experience in a coordination, administrative, or operations support role;
• Experience in retail, visual merchandising, store operations, or project coordination is considered an asset;
• Bilingualism (French and English), both spoken and written (the role requires collaboration with partners outside Quebec);
• Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint);
• Experience with project management and collaboration tools such as Asana is considered an asset.

Permanent, Full-Time
#International

The information on this site is for information purposes only and is not intended to have legal consequences. This is an ongoing role rather than a newly created position. La Vie en Rose is committed to employment equity. La Vie en Rose has put in place an adaptation process that provides accommodation for selected candidates for an interview.