Store Manager (West Edmonton Mall)

The SWATCH Group; Edmonton; On-site; CAD 100,000 - 125,000; Full time

Job summary

A leading watch retailer is seeking a Store Manager in Edmonton, responsible for overseeing daily operations, driving sales, and leading a high-performing team. The ideal candidate will excel in customer service, personnel management, and visual merchandising. Full-time position with a starting salary of $55,000 plus benefits including health coverage and a company match on RRSP contributions.

Benefits

Health benefits, including dental and vision coverage

RRSP contributions with company match

Company discount

Life insurance

Paid vacations

Paid sick days

Qualifications

• Proven leadership skills and experience in retail management.
• Ability to drive sales and motivate team members.
• Excellent communication and interpersonal skills.

Responsibilities

• Lead by example in delivering excellent customer service.
• Manage daily operations and staff scheduling.
• Oversee recruitment, training, and performance evaluations.
• Execute merchandise launches and maintain store presentation.
• Ensure compliance with safety and company policies.

Skills

Customer Focus

Drive for Results

Creativity

Problem-Solving

Humility

Integrity

Leadership

Job description

Job description

As a Store Manager, you will report directly to the Brand Manager and assume comprehensive responsibility for the overall management of the business. Your pivotal role encompasses ensuring unwavering adherence to company policies and procedures, driving sales through staff motivation, and delivering exceptional customer service to stimulate sales growth. You will be tasked with executing and achieving operational objectives, embodying Swatch's Core Competencies: Customer Focus, Drive for Results, Creativity, Problem-Solving, Humility, Integrity, and Building Effective Teams and Relationships.

Starting base pay of $55,000.00 plus monthly performance bonus.

Benefits:

• Health benefits, including dental and vision coverage
• RRSP contributions with company match
• Company discount
• Life insurance
• Paid vacations
• Paid sick days

Responsibilities include:

• Customer Service & Sales Generation: Lead by example in delivering excellent customer service, set sales targets, coach the team to meet these targets, and ensure product knowledge is up to par.
• Operations: Manage daily operations, schedule staff efficiently, control payroll, adhere to inventory control processes, and ensure all reporting is accurate and timely.
• Personnel Management: Oversee recruitment, training, and disciplinary processes to ensure a high-performing team, promote a positive work environment, and manage performance evaluations and development plans.
• Visual Merchandising: Execute merchandise launches in line with company standards and maintain store presentation.
• Compliance: Maintain safety standards, act as a policy and procedure role model.

Working Conditions:

Work is performed with moderate physical effort is required and significant walking and standing is required for the majority of each shift. While this position has a low risk of injury, the position requires lifting, pushing, pulling and holding (up to 35 lbs and above with appropriate support) of boxes and store fixtures, as well as, significant focus when completing paperwork, cash management or using the POS.

Employment Status:

Full-Time: 40 hours per week on average. Must maintain open availability to meet the needs of the business and may be required to work more than 40 hours per week, including certain holidays and blackout dates.