Store Manager- Vaughan Mills

Pandora A/S; Vaughan; On-site; CAD 50,000 - 75,000; Full time

Job summary

A leading jewellery brand is seeking a Store Manager to lead the team, drive sales, and deliver exceptional customer experiences. This role requires strong leadership and communication skills, with opportunities for growth and extensive benefits. Join Pandora and craft a fulfilling career in an empowering environment.

Benefits

Medical, Dental, Vision Insurance

Short/Long Term Disability Coverage

Life and AD&D Insurance

Gift Cards and Product Discounts

Comprehensive PTO Package

Tuition Reimbursement

Growth and Development Opportunities

Qualifications

• 3-5 years experience as a Store Manager in high-performance environment.
• Strong communication skills, both written and verbal.
• Ability to connect with people at all levels.

Responsibilities

• Manage a team of Assistant Store Managers, Sales Leads, and Sales Associates.
• Drive sales and exceed individual and store goals.
• Coach and inspire the sales team.

Skills

Communication

Leadership

Analytical Thinking

Sales Skills

Tools

Microsoft Office 365 Suite

Retail Point of Sale Systems

Job description

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As the largest jewellery brand in the world, we give a voice to millions of people’s loves every day. Our beautiful products empower people around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives.

Where original thinking is welcomed and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora, you can craft far more than just an incredible career.

About the Team:

The Store Manager will be the ultimate Pandora Fan. As the Store Manager, you will fully immerse yourself in our brand, culture, and product while taking pride in delivering exceptional customer experiences. This role offers the exciting opportunity to spend quality time on the sales floor, engaging with customers and working alongside your team to drive sales. You will coach and manage a team of Assistant Store Managers, Sales Leads, and Sales Associates.

*Please note, this job will require the completion of an assessment that will be emailed to you upon submission of your application.

Our Store Managers shine when they:

• Embrace the store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors.
• Dare to exceed individual and store sales goals by building genuine connections with our fans.
• Embrace opportunities and soar beyond commercial targets and KPIs, setting new records and achieving remarkable success.
• Create unforgettable shopping moments that exceed expectations by displaying excellent product knowledge and building brand loyalty.
• Dream to coach and inspire the sales team, fostering accountability for individual and store performance. Provide real-time feedback and guidance to empower the team in achieving their KPI goals.
• Craft loyal fans by authentically engaging and fostering lasting connections beyond transactions.
• Build your network and inspire bringing the best talent into Pandora across seasonal and core hiring, including Assistant Store Managers, Sales Associates, and Sales Leads.
• Partner with the Divisional Sales Manager and Human Resources to identify and resolve performance issues and policy violations.
• Utilize your brilliance across talent, brand, operations, and fan experience, ensuring the timely implementation of visual merchandising directives, operational processes, and talent development.
• All other duties as assigned.

Craft your career with us if you have:

• At least 3-5 years of experience as a Store Manager in a high-performance selling environment, demonstrating results-oriented leadership.
• Developed strong communication skills, both written and verbal, demonstrating Care.
• The ability to connect with people at all levels of the organization, demonstrating charm.
• Sharp business acumen, analytical thinking, and the ability to Deliver positive results.
• Talent in recruiting, retaining, and developing exceptional teams, with experience in succession planning and internal mobility.
• Knowledge of Microsoft Office 365 Suite and retail point of sale systems.
• At least 18 years old with proof of identity and eligibility to work.
• A flexible work schedule that includes nights, weekends, and holidays, with the ability to stand for extended periods, lift 50+ pounds, and arrive timely.
• A results-driven attitude with a robust compensation package including base salary, bonuses, and RRSP programs.
• Extensive benefits including Medical, Dental, Vision, Short/Long Term Disability, Life and AD&D insurance, gift cards, and product discounts.
• Opportunities for growth and development through learning programs, feedback, LinkedIn Learning, tuition reimbursement, and more.
• A comprehensive PTO package including vacation, personal, sick, birthday, celebration days, and paid holidays.

About Pandora:

Pandora designs, manufactures, and markets hand-finished jewelry from high-quality materials at affordable prices. Pandora products are sold in over 100 countries through more than 6,800 points of sale, including 2,700+ concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 27,000 people worldwide. The company aims to be carbon neutral by 2025 and is committed to sustainability initiatives. Pandora is listed on Nasdaq Copenhagen and reported a revenue of DKK 23.4 billion in 2021.

Pandora’s recruitment procedures are transparent and fair, encouraging applicants to refrain from including identity-related elements such as photos, marital status, or age to reduce bias and discrimination.

About Pandora NAM:

The Pandora North America team includes over 115 employees in the US and Canada, with offices in New York and Baltimore, a logistics center in Maryland, field positions, and over 3,900 employees in owned and operated stores. The US is Pandora’s largest market, with over 1,400 points of sale, including more than 420 concept stores.