Store Manager, Southgate Centre

Saje Natural Wellness; Edmonton; On-site; CAD 60,000 - 70,000; Full time

Benefits offered by this job

Health Benefits

Paid sick days

Generous product discount

Onboarding plan

Employee Assistance Program

Paid time off

Job summary

Saje Natural Wellness in Edmonton is seeking a Store Manager to lead all aspects of the store’s business and deliver an outstanding in-store experience aligned with our wellness ethos.

You’ll attract, hire and develop Team Members, drive revenue, and uphold Saje’s culture and service standards while focusing on People, Operations, Visual Merchandising and Community outreach. Annual CAD 60,000–70,000 base pay, with benefits.

Qualifications

• Leadership disposition and vision for growth in a retail setting (customer focus, coaching).
• Retail experience delivering member experiences and sales-floor leadership.
• Ability to coach, train, and retain top talent.
• Entrepreneurial approach to brand building and community engagement.
• Consistent achievement of performance metrics and promotions history.
• Positive attitude, resilience, and solutions orientation.
• Commitment to evolving strategies to fit a changing business.

Responsibilities

• Attract, hire, and train Team Members who are committed to financial wellness in our Retail stores.
• Engage, develop and retain top talent leveraging expertise and diverse skillsets.
• Ensure development and succession planning at all levels of the team.
• Create and maintain a succession strategy.
• Administer reviews, set goals, and provide feedback.
• Establish communication rhythms: Team Meetings and regular updates.
• Create annual and quarterly strategic plans to grow the business.
• Generate results and meet KPIs: revenue, growth, traffic, loyalty, labour targets.
• Demonstrate business acumen to grow the store.

Skills

Leadership

Retail experience

People leader

Community connector

Track record of success

Stamina & positive attitude

Never satisfied with status quo

Wellness persona

Getting product on people

Tools

Visual Merchandising

Job description

Description

Reporting to District Manager, the Store Manager (SM) is accountable for leading all aspects of their store’s business. Through attracting, leading and developing Team Members, the SM drives key business results by ensuring all aspects of the in-store experience are delivered consistently and in alignment with our commitment to providing our community members with excellent service and spreading global wellness.

While fostering an environment that delivers upon the Company’s Culture and Service ethos, this role balances an operational mindset, strong business acumen, and a people-centric approach to increasing productivity and profitability of the retail business.

The SM is accountable to create annual and quarterly strategies for growing their business, focusing on People, Operations, Visual Merchandising and Community outreach. Through day to day functions, the Store Manager contributes to maintaining and strengthening Saje’s culture; proactively engaging in behaviours that align with Saje’s values: Wellness, Growth, Celebration, Greatness and Belonging.

Responsibilities

• Attract, hire, and train Team Members who are committed to creating the conditions for financial wellness in our Retail stores
• Engage, develop and retain top talent by leveraging their expertise and unique skillsets
• Ensure that development and succession planning happen at all levels of the team
• Create and maintain a succession strategy
• Administer mid-year and annual reviews, sets goals, and deliver feedback regularly with direct reports
• Establish and maintain key communication rhythms including Team Meetings, regular connects with Assistant Store Managers, and weekly, monthly and quarterly business updates
• Create annual and quarterly strategic plans to support growth of the business
• Generate business results and achieve key KPIs including revenue and comp growth goals, AVS, IPT, traffic, conversion, loyalty program growth and labour targets
• Display strong business acumen and analytical skills in order to growth the store business
• Ensure Team Members are equipped with the product knowledge they need to make intentional recommendations for Community Members
• Uphold presentation standards, and assess and action merchandising opportunities in order to elevate the in-store experience
• Cultivate an environment of excellent community member service, sharing our awesome products and spreading wellness through the in-store experience
• Take a proactive and innovative approach to growing the business through test/learn, Greenbook optimization, and strategic community outreach
• Inspire and uplift your peer group through peer coaching, collaboration and by embodying our core values
• Choose culture first in everything you do, with a commitment to personal growth and self-awareness
• Create a team environment where all Team Members consistently experience a sense of belonging and inclusion

Applicant Requirements

• Leadership disposition - A visionary leader who is naturally warm and compassionate towards others with an insatiable drive to exceed results and celebrate successes
• Retail experience - Has a deep understanding of the Retail environment; an expert in delivering experiences to community members and have proven sales floor leadership
• Getting product on people - You're excited to share our product with people and educate on how our unique formulations elevate wellness
• People leader - You've led Retail Team Members before and understand how to inspire a team to achieve results
• Community connector - Leverages an entrepreneurial approach to building a brand through relationship building and creating resonant experiences
• Track record of success - Has achieved or exceeded success metrics 90% of the time throughout career; performances reviews are in top echelon; promotions were earned faster than most
• Stamina and positive attitude - Thrives in a challenge; is solutions focused; will see bright side of situations, despite adversity, never gives up
• Never satisfied with the status quo - Understands the need for constant evolution of strategies that fits the needs of our every-changing business
• Wellness persona - You're passionate about wellness and incorporate wellness into your everyday routine

Why Saje?

At Saje, we understand that joining a team is an important decision to make. The compensation range on average for this position is from $60,000 - 70,000 CAD annually. Base pay is dependent on market location and mayvary depending on job-related knowledge, skills, experience, and internal equity.

In addition to your base rate, we offer:

• Health Benefits - comprehensive health, vision, and dental packages.
• Paid sick days
• Generous product discount
• Onboarding plan to ensure you’re set up for success
• Employee Assistance Program - 24/7 support, resources, and information available to you and your family
• Paid time off to ensure you're resting & recharging

Note: Incentive programs have certain eligibility requirements. The company reserves the right to alter these incentive programs, benefits, and perks in whole or in part at any time without advance notice.

Join our team!

Saje provides equal employment opportunity to all employees and applicants and believe the best teams are made up of diverse perspectives and people. We offer reasonable accommodations to candidates with disabilities throughout the recruitment process and will work with you to ensure you are supported while working at Saje.