store manager - retail

BSP Bicycle Sports Pacific; Vancouver; On-site; CAD 50,000 - 70,000; Full time

Job summary

A bicycle sports retailer in Vancouver is seeking a Store Manager to oversee daily operations, manage staff, and implement marketing strategies. Candidates should have relevant retail management experience and a secondary school graduation certificate. Strong leadership and customer service skills are essential. This role involves planning budgets and resolving customer issues to ensure smooth store operations.

Qualifications

• 3 years to less than 5 years of experience in retail management.
• Ability to manage and supervise staff effectively.
• Strong knowledge of customer service practices.

Responsibilities

• Plan and organize daily operations.
• Manage staff and assign duties.
• Develop and implement marketing strategies.
• Resolve customer requests and complaints.

Skills

Staff management

Market research

Budget planning

Customer service

Education

Secondary (high) school graduation certificate

Job description

• Education: Secondary (high) school graduation certificate
• Experience: 3 years to less than 5 years

Work setting

• Bicycle store

Tasks

• Plan and organize daily operations
• Manage staff and assign duties
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Determine merchandise and services to be sold
• Develop and implement marketing strategies
• Plan budgets and monitor revenues and expenses
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Recruit, hire and supervise staff and/or volunteers
• Oversee payroll administration
• Conduct performance reviews
• Prepare reports
• Provide customer service
• Plan, organize, direct, control and evaluate daily operations
• Are you available for shift or on-call work?
• Are you currently legally able to work in Canada?
• Do you have previous experience in this field of employment?

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