Store manager - retail

Kibbi; Vancouver; On-site; CAD 65,000 - 90,000; Full time

Job summary

Kibbi in Vancouver, Canada seeks a hands-on Operations Manager to lead daily store functions and staff. You will plan and organize operations, set pricing policies, monitor sales, and recruit personnel to ensure smooth service and customer satisfaction.

The role requires 3–5 years of experience in a related management position, English as the working language, and 30–40 hours per week. This permanent role offers diverse responsibilities in a dynamic retail setting.

Qualifications

• Secondary school graduation certificate or equivalent.

Responsibilities

• Direct and control daily operations.
• Plan and organize daily operations.
• Evaluate daily operations.
• Manage staff and assign duties.
• Recruit, hire and supervise staff/volunteers.
• Oversee payroll administration and performance reviews.
• Study market research and trends to determine demand and impact of competitors.
• Determine merchandise and services to be sold and implement pricing/credits policies.
• Develop and implement marketing strategies.
• Plan budgets and monitor revenues/expenses.
• Determine staffing requirements.
• Resolve customer requests, complaints, and supply shortages.

Skills

Operations management

Staff management

Recruitment

Payroll administration

Budget planning

Marketing strategy

Customer service

Performance reviews

Education

Secondary school diploma

Job description

Education:

Expérience:

EDUCATION

• Secondary (high) school graduation certificate

TASKS

• Direct and control daily operations
• Evaluate daily operations
• Plan and organize daily operations
• Manage staff and assign duties
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Determine merchandise and services to be sold
• Implement price and credits policies
• Develop and implement marketing strategies
• Plan budgets and monitor revenues and expenses
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Recruit, hire and supervise staff and/or volunteers
• Oversee payroll administration
• Conduct performance reviews

EXPERIENCE

• 3 years to less than 5 years
• Durée de l'emploi: Permanent
• Langue de travail: Anglais
• Heures de travail: 30 to 40 hours per week