Store manager - retail

Government of Canada; Stratford; On-site; CAD 50,000 - 70,000; Full time

Job summary

A governmental organization is seeking a manager for their retail operations in Stratford, Ontario. This role requires 3-5 years of managerial experience, excellent communication skills, and the ability to manage staff and inventory effectively. This position is on-site with no remote work options. Responsibilities include overseeing daily operations, resolving customer complaints, and staff recruitment and training.

Qualifications

• 3 years to less than 5 years of experience in a managerial role.

Responsibilities

• Manage staff and assign duties.
• Determine merchandise and services to be sold.
• Resolve issues including customer requests and complaints.
• Recruit, hire and supervise staff.
• Control and evaluate daily operations.

Skills

Client focus

Efficient interpersonal skills

Excellent oral communication

Excellent written communication

Judgement

Organized

Team player

Education

Secondary (high) school graduation certificate

Job description

Overview Languages

English

Education

• Secondary (high) school graduation certificate

Experience

3 years to less than 5 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Electronic products store
• Toy store
• Retail business
• Retail/wholesale establishment/distribution centre

Responsibilities Tasks

• Manage staff and assign duties
• Determine merchandise and services to be sold
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Recruit, hire and supervise staff and/or volunteers
• Plan, organize, direct, control and evaluate daily operations

Additional information Security and safety

• Criminal record check

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Standing for extended periods

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Judgement
• Organized
• Team player