Store manager - retail

Government of Canada; Montreal; On-site; CAD 60,000 - 80,000; Full time

Job summary

A public sector organization in Montreal is seeking a qualified individual to manage staff in a retail environment. Responsibilities include staffing, duty assignment, and handling customer issues. The role requires secondary education and 3 to 5 years of experience. Candidates must be client-focused and possess excellent communication skills.

Qualifications

• 3 years to less than 5 years of experience required.
• Criminal record check mandatory.

Responsibilities

• Manage staff and assign duties.
• Resolve customer requests and complaints.
• Plan, organize, control and evaluate daily operations.

Skills

Client focus

Interpersonal skills

Oral communication

Written communication

Organized

Team player

Education

Secondary (high) school graduation certificate

Job description

Overview Languages

Bilingual

Education

• Secondary (high) school graduation certificate

Experience

3 years to less than 5 years

On site

Work must be completed at the physical location. There is no option to work remotely.

Work setting

• Electronic products store
• Toy store
• Retail business
• Retail/wholesale establishment/distribution centre

Responsibilities Tasks

• Manage staff and assign duties
• Determine merchandise and services to be sold
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Recruit, hire and supervise staff and/or volunteers
• Plan, organize, direct, control and evaluate daily operations

Additional information Security and safety

• Criminal record check

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Tight deadlines
• Attention to detail
• Standing for extended periods

Personal suitability

• Client focus
• Efficient interpersonal skills
• Excellent oral communication
• Excellent written communication
• Flexibility
• Judgement
• Organized
• Team player