Store Manager - Retail

JRoss Retail Recruiters; Kingston; On-site; CAD 70,000 - 90,000; Full time

Job summary

A well-established retailer in Kingston, ON is looking for a Store Manager to lead operations and drive sales excellence. You will recruit and mentor a diverse team, optimize performance, and ensure top-tier customer service. The ideal candidate has over 5 years of retail leadership experience, strong analytical skills, and the ability to foster a collaborative culture. This role offers significant growth potential within a dynamic retail environment.

Qualifications

• 5+ years of progressive retail leadership experience.
• Expertise in managing the sales process and merchandising strategy.
• Strong organizational and analytical skills.

Responsibilities

• Lead all store operations to optimize performance and profitability.
• Manage the full sales cycle including forecasting and merchandising.
• Recruit and train a diverse team to build a high-performance culture.

Skills

Leadership

Sales forecasting

Team development

Customer service

Analytical skills

Tools

POS platforms

Performance reporting tools

Job description

A well-established retailer is seeking a strategic, hands-on Store Manager to take charge of their Kingston, ON location. This isn’t just about running a store - it’s about leading from the front, building strong teams, and setting the pace for operational and sales excellence. The ideal candidate is a confident leader with a deep understanding of the end-to-end sales process, from forecasting and merchandising to customer engagement and conversion. You’ll be empowered to shape the store’s performance, culture, and reputation in the community. If you thrive in a dynamic retail environment and know how to motivate teams, drive metrics, and deliver an outstanding customer experience, this is your opportunity to step into a highly visible leadership role with growth potential.

Description

• Lead all store operations with a focus on optimizing performance, efficiency, and profitability.
• Manage the full sales cycle: sales forecasting, visual merchandising, pricing strategy, inventory control, and post-sale follow-up.
• Recruit, train, and mentor a diverse team, cultivating a high-performance culture built on accountability and collaboration.
• Analyze performance reports and KPIs to develop strategic action plans.
• Ensure top-tier customer service standards are consistently upheld throughout the store.
• Oversee compliance with health & safety, loss prevention, and company policies.
• Collaborate with regional leadership to align on priorities, share best practices, and contribute to company-wide success.

Requirements

• 5+ years of progressive retail leadership experience, ideally in a high-volume store environment.
• Demonstrated success in driving top-line sales and bottom-line profitability.
• Expertise in managing all aspects of the sales process, including customer journey, merchandising strategy, and team execution.
• Proven ability to lead, motivate, and develop high-performing teams.
• Strong organizational and analytical skills; able to interpret data and turn insights into results.
• Comfortable with retail tech systems, performance reporting tools, and modern POS platforms.
• Excellent interpersonal and communication skills.

Corporate Culture

This retailer offers more than just a job - they provide an environment where leaders can thrive. Expect a collaborative culture grounded in trust, respect, and a shared commitment to results. You’ll be part of a brand that values entrepreneurial thinking, encourages innovation, and supports your development through ongoing training. With strong community roots and a reputation for delivering value to customers, this is a place where your leadership will be seen and your contributions will make a real difference.

Contact Liz Crompton at 416.410.5316 x6 or submit your resume in confidence below.