store manager - retail

Indian Supermarket; Guelph; On-site; CAD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a dynamic Operations Manager to oversee daily operations and lead a dedicated team. In this role, you'll be responsible for directing and controlling operations, evaluating performance, and implementing effective strategies to drive sales and enhance customer satisfaction. Your expertise in market analysis and budgeting will be crucial in determining merchandise offerings and managing resources efficiently. If you're passionate about operational excellence and enjoy working in a fast-paced environment, this opportunity is perfect for you.

Qualifications

• 1-2 years of experience in a management role.
• Diploma from a program of 1-2 years is required.

Responsibilities

• Direct and control daily operations and manage staff duties.
• Evaluate operations and resolve customer issues effectively.
• Plan budgets and monitor revenues and expenses.

Skills

Leadership

Operational Management

Market Analysis

Budgeting

Problem Solving

Education

College or CEGEP diploma

Job description

Job Requirements

• Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
• Experience: 1 year to less than 2 years

Tasks

• Direct and control daily operations
• Evaluate daily operations
• Plan and organize daily operations
• Manage staff and assign duties
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Determine merchandise and services to be sold
• Implement price and credits policies
• Plan budgets and monitor revenues and expenses
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Conduct performance reviews
• Supervise office and volunteer staff