store manager - retail

Big Box Outlet Store; Chilliwack, Mission, Abbotsford; On-site; CAD 63,000 - 70,000; Full time

Job summary

A retail company in Chilliwack is seeking a Retail Store Manager to oversee daily operations, enhance customer experience, and lead a team. With a focus on meeting sales budgets and maintaining operational efficiency, the ideal candidate will have over 5 years of retail experience and exceptional leadership skills. The role offers a competitive salary and opportunities for professional growth.

Benefits

Extended Health & Dental benefit

Paid vacation

Employer Gym membership contribution

Employee discount on in-store purchases

On-site free parking (in selected locations)

Qualifications

• 5+ years of hands-on experience in the retail industry.
• Passionate about customer service and can act as a role model.
• Proven track record of meeting sales budgets while controlling expenses.
• Exceptional communication skills to connect with staff and customers.
• Ability to manage multiple tasks in a dynamic environment.

Responsibilities

• Ensure exceptional customer service at the store.
• Handle customer complaints professionally.
• Manage team performance according to company guidelines.
• Train and coach team members effectively.
• Create plans to achieve sales targets.

Skills

Customer service

Leadership

Communication

Analytical skills

Problem-solving

Education

Professional certifications including First Aid

Tools

Microsoft Word

Microsoft Excel

Job description

Title posted on indeed.com - Retail Store Manager

Posted onJuly 23, 2025 by Employer details Big Box Outlet Store

To add a job posting to your favourites, you need a Job Bank account. Sign in or sign up now!

store manager - retail

Title posted on indeed.com - Retail Store Manager

Posted onJuly 23, 2025 by Employer details Big Box Outlet Store

Add to favourites

To add a job posting to your favourites, you need a Job Bank account. Sign in or sign up now!

Sign in Sign up for a Plus account

• Email

Job details

Who we are? Big Box Outlet Store has been a Canadian family-owned business since 1985. The core of our brand is to make everyday life more affordable, and we remain true to our roots. We are experts at finding brand-name items through our reverse logistics and other purchasing channels, in order to sell quality products to customers at heavily discounted prices.*Position Overview*As a *Retail Store Manager (Frazer Valley)*, your primary objective is to oversee the daily operations of a BBOS retail store, ensuring efficient management, excellent customer service, and profitability.This role might be in one of our stores in Fraser Valley (Abbotsford, Chilliwack, Mission)You will play an integral part as a member of the BBOS team and will get an opportunity to stretch your capabilities by getting involved in multiple activities and tasks. If you love to learn and grow your career, this is the place you are looking for.*Why should you join our team?** Plenty of opportunity to learn and grow your career while developing your skills as a leader.* Fun working environment and family-style workplace.* We are a growing business and with aspirations to become a national brand.* Being able to make a difference by sharing your thoughts and experience through active participation in weekly meetings with leadership team.* On-site free parking space (In selected locations).* Extended Health & Dental benefit.* Paid vacation* Employer Gym membership contribution.* Competitive salary package with performance-based bonus.* Employee?s discount on in-store purchases.*Why you will be a good fit for this role?** At least 5 years hands-on experience in the retail industry.* Passionate about customer service and act as role model for your team.* Has a proven track of meeting and exceeding the sales budget while controlling your expenses.* Exceptional communication skills and can connect easily colleagues and customers.* You can juggle tasks! You?re an expert at mastering time, tasks, and priorities in a dynamic environment.* A problem solver with exceptional analytical skills and a proven ability to maintain calm under pressure.* Experience in hiring, onboarding, training, developing, coaching, and disciplining to dismissal.* Proficient in Microsoft Word and Excel* Professional certifications including First Aid are an asset.*Key responsibilities:*\* *Leading Customer Experience** Ensure that we provide exceptional customer service at your store.* Handle any customer complaint or concern in a professional manner while earning customer trust.* Create a true Customer-centric environment in your store by going the extra mile to satisfy your customers.* Ensure that you have the right customer service culture in your store by continuously training and coaching your team.\* *Leading your team** Manage staff performance proactively and in accordance with company guidelines.* Provide great training and development experience to your team.* Lead by example on all store duties and offer coaching whenever needed to improve team performance.* Train employees to put merchandise on the sales floor in a clean, safe, and appealing manner.* Delegate tasks and follow up with team members consistently.* Consistently ensure staff complete their tasks in a timely manner.* Ensure consistent flow of communication between all team members.* Ensure a fair and professional hiring, review, and termination process at your store.\* *Leading your business** Create a solid plan for successful operations execution to achieve your store? sales budget and re-evaluate as necessary.* Actively manage your controllable costs and ensure your store meets all budgetary requirements.* Work on creative ideas to improve sales, eliminate or reduce costs and improve productivity for the store?s operational and financial goals.* Ensure total compliance with all federal, provincial, and local laws and regulations in the store.Job Type: Fu

• Location Fraser Valley A
• Workplace information On site
• Salary $ 63,000 to $ 70,000 YEAR annually
• Terms of employment Full time
• Starts as soon as possible
• vacancies 1 vacancy
• Source indeed.com #9820747254

View the full job posting on indeed.com

Important notice: This job posting has been provided by a partner site. Job Bank is not responsible for this content.

Report a problem with this job posting * What’s wrong? This job posting contains incorrect information Inaccurate salary Inaccurate job title Link to full job posting / Expired or closed job posting Provide more details: Report potential misuse of Job Bank

Thank you for your help!

You will not receive a reply. For enquiries, please contact us .

Sign up for a Plus account to get the most out of your job search and access all the tools available on Job Bank!

The median wage is the salary of a given occupation where half the workers earn more than that amount, and half earn less. This information is presented on job postings to help job seekers determine how the salary compares to the amount earned by other workers working the same job. Job Bank preferred indicating the median wage, which is less affected by extremely high or low wages, rather than the average wage which is calculated by adding up all the salaries of a group of people and then dividing that total by the number of people.