store manager - retail

The UPS Store; Calgary; On-site; CAD 50,000 - 70,000; Full time

Job summary

A retail location is looking for a Store Manager to oversee daily operations at The UPS Store in Calgary. The successful candidate will manage staff, implement marketing strategies, and ensure excellent customer service while navigating a fast-paced work environment. Ideal candidates will have a college diploma and strong skills in leadership and market analysis.

Qualifications

• 1-2 years diploma from a recognized program.
• Strong leadership and customer service skills.
• Ability to work in a fast-paced environment.

Responsibilities

• Direct and control daily operations of the store.
• Recruit, hire, and supervise a team.
• Study market research to determine demand.

Skills

Leadership

Customer service

Market analysis

Education

College or CEGEP diploma

Tools

Adobe Acrobat Reader

Job description

• College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years

Work setting

• Relocation costs not covered by employer

Tasks

• Direct and control daily operations
• Evaluate daily operations
• Plan and organize daily operations
• Manage staff and assign duties
• Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales
• Determine merchandise and services to be sold
• Implement price and credits policies
• Locate, select and procure merchandise for resale
• Develop and implement marketing strategies
• Plan budgets and monitor revenues and expenses
• Determine staffing requirements
• Resolve issues that may arise, including customer requests, complaints and supply shortages
• Recruit, hire and supervise staff and/or volunteers
• Oversee payroll administration
• Conduct performance reviews
• Supervise office and volunteer staff

Supervision

• 3-4 people

Computer and technology knowledge

• Adobe Acrobat Reader

Work conditions and physical capabilities

• Fast-paced environment
• Work under pressure
• Combination of sitting, standing, walking

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Applying to store manager - retail @ The UPS Store

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