Store Manager | Park Royal | Full Time

Aesop Retail PTY LTD; West Vancouver; On-site; CAD 50,000 - 70,000; Full time

Job summary

Aesop Retail seeks a Store Manager for its Park Royal location in West Vancouver. The successful candidate will lead a team, manage store operations, and create exceptional customer experiences. With a focus on inclusivity and professional development, the role offers competitive benefits including medical insurance and generous discounts. Join Aesop to foster a supportive workplace and connect with a diverse community.

Benefits

Medical, dental and vision insurance

RRSP program with company match

Paid parental leave

Annual vacation leave

Free yearly subscription to Headspace

Discount products and gifts

Qualifications

• Management experience within a customer service environment is required.
• Proven track record of effective selling skills essential.
• Strong communication, problem-solving and merchandising skills necessary.

Responsibilities

• Lead and motivate a team to enhance customer engagement.
• Manage store budgets and marketing efforts.
• Create inclusive customer experiences that drive store performance.

Skills

Management experience

Effective selling skills

Communication skills

Problem-solving skills

Interpersonal skills

Tools

Microsoft Office

Job description

Store Manager | Park Royal | Full Time page is loaded

Store Manager | Park Royal | Full Time

Apply locations Vancouver time type Full time posted on Posted 7 Days Ago job requisition id R1025147

For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations.

Our approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create formulations which stir the self and senses. The same meticulous approach is taken during our recruitment process, seeking out considered and inspired individuals with a wealth of perspectives who bring out the best in themselves and others.

We aim to strike the right balance between people, planet and profit, actively reducing our footprint on the planet that generously sustains us. So far, this journey has led us to become a certified B Corp. We are committed to building a more sustainable and inclusive society.

Role purpose

As a Store Manager, you embody our desire to engage, listen and guide customers to products that are relevant to them. Through passionate and focused leadership, you will motivate and develop your team to create memorable, inclusive customer experiences that drive overall store performance.

Working full-time on-site, including some weekend working, you will be responsible for budgeting, store-specific marketing, and building the store’s client base, as well as choreographing the daily activities of a team of Retail Consultants. The successful candidate will be a skilled professional, able to grace this role with diligence, passion, and an unwavering commitment to excellence.

What we are looking for

• Management experience within customer service environment

• Proven track record of effective selling skills and ability to drive commercial outcomes

• Ability to consistently introduce Aesop products to clients through hand demonstrations

• History of successfully leading and coaching a team, creating an inclusive and psychologically safe work environment

• Demonstrated ability to utilise empathy to manage interpersonal relationships

• Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives.

• Strong communication, problem-solving, commercial acumen and merchandising skills

• Working knowledge of skin care and skin care industry (advantageous)

• Knowledge of hair care, body care, fragrance and home categories (advantageous)

• Computer literacy encompassing strong familiarity with Microsoft Office suite

• Successful applicants will be available for a 40-hour work week, including weekends. Candidates must have flexibility to work a retail schedule including evenings, weekends and holidays.

What’s on offer

We take a holistic approach to employment, promoting professional development, career growth, employee wellbeing initiatives and encouraging deep connections with the local community through the Aesop Foundation, volunteering and matched giving programs. Employee benefits include:

• Competitive medical, dental and vision insurance with fully company paid options.

• RRSP program with company match (up to 5%).

• Up to 26 weeks of top of paid for parental leave for primary caregivers for those eligible. Up to 6 weeks of top of paid for parental leave for secondary caregivers for those eligible.

• Vacation leave with annual tenure increase.

• Volunteer Leave: You will be entitled to a maximum leave of 3 days (24 hours) per annum.

• Free yearly subscription to Headspace.

• Subscription to mental wellness programming through Modern Health with 6 one-on-one video sessions (per year) with certified mental health, professional, or financial well-being coaches, unlimited group support sessions (known as circles), designed to be safe spaces for sharing & learning with others, guided Meditations on managing stress and proactively building resilience, and ongoing well-being assessments to check in on your well-being over time.

• Products and discounts: You will be entitled to twelve (12) free products of your choice for every six months of employment. You will be entitled to a 50% discount on any purchase of company products up to a maximum retail value of $4,000 per annum to be used for yourself or occasional gift giving.

Aesop is committed to attracting, developing, and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organisation. We actively encourage everyone to consider becoming a part of our journey.

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Aesop was established in Melbourne in 1987. Our objective has always been to formulate skin, hair and body care products of the finest quality; we investigate widely to source plant-based and laboratory-made ingredients, and use only those with a proven record of safety and efficacy. In each of our unique stores, informed consultants are pleased to introduce our range and to guide your selections. Alongside our commercial activities, we explore and support the arts as an avenue through which to inspire, learn and communicate. We are headquartered in Melbourne, and have offices and stores in many parts of the world, including New York, London, Paris, Tokyo and Hong Kong.

Aesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organisation. We actively encourage everyone to consider becoming a part of our journey.