Store Manager - Montreal - Future Opportunities

Rogers Communications, Inc.; Montreal (administrative region); On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Health & well-being benefits

Donation matching

Paid time off for volunteering

Wealth accumulation including pension;

Employee discounts

Leadership development, Mentorship, &

Coaching programs

Job summary

Rogers Communications, Inc. is seeking a Store Manager in Montreal, QC to lead a high-performing retail team and deliver exceptional customer experiences.

This on-site role requires coordinating store operations, achieving sales targets, and promoting Rogers & Fido brands in the community. The ideal candidate will drive performance, foster teamwork, and ensure a welcoming, solutions-focused customer journey in a dynamic retail environment.

Qualifications

• Experience leading a retail sales team and driving performance.
• Proven ability to develop staff and deliver excellent customer service.
• Ability to implement business plans and achieve store targets.

Responsibilities

• Lead, coach, develop, and retain a high-performing sales team with focus on sales and customer experience.
• Manage all store operations, delivering best-in-class service and solution-based experiences while promoting Rogers & Fido brands.
• Execute business plans to meet regional and store-level targets; represent brands in-store and at local events.

Skills

Leadership

Coaching

Sales performance

Customer experience

Job description

Store Manager - Montreal - Future Opportunities

Our branded retail team is at the heart of our success. We represent the welcoming spirit of our company. Our retail teams are outgoing and approachable individuals who understand how our products and services fit into everyday life, and we’re excited to show customers how that technology can enhance and simplify their lives. We deliver a seamless experience, value expertise, dedication, and commitment to doing what’s right for our customers needs, every time.

At Rogers, we believe in fostering an environment that inspires personal growth, building careers, and creating an inclusive future for everyone. If you’re passionate about technology, enjoy connecting with people, and thrive in a supportive team environment, consider exploring the following opportunity!

What Is in It for You:

• Up to 50% employee discounts on Rogers and Fido services
• Comprehensive health benefits, parental leave top‑up, mental health coverage, and EFAP
• Wealth programs: RRSP, TFSA, pension plans, and company‑matched share purchase options
• Inclusive culture with strong diversity and equity-focused employee resource group

What You will be doing:

• Leading, coaching, developing, andretaininga high-performing sales team with a strong focus onsales performance andcustomer experience.
• Manage all aspects of store operations, by providing best-in class service andsolutionbasedcustomer experiencesto our customers while promoting Rogers & Fido brands including Rogers Mastercard.
• Delivering onbusiness plans to achieve regional andstoreleveltargets
• RepresentingRogers and Fido brands in-store and at local community events.

Your Qualifications:

• Experience building strong connections with your team through clear, effective communication that drivespositive outcomes and supportsteam and business goals.
• Managementexperience overseeing retail staff, operations, and performance to driveand deliver strongconsistentsalesresults.
• Leading aculture of continuous improvement through innovation and collaboration which strengthen team performance and contribute to overall store growth,resultsand performance
• You can provide 40 hours availability weekly, including evenings, weekends, and statutory holidays to meet customer demand andmaintainstrong performanceresults during peak times.

To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal/credit background check and ID verification. Previous employment verification may be required depending on the role.

To support career growth, collaboration, and high-performing teams, all Corporate Employees are expected to work onsite. We believe that in-person connection strengthens our culture and drives industry-leading performance.

At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the Recruitment Process FAQ.

Posting Notes: Retail

Location:

Montreal, QC, CA

Being a Rogers team member comes with some great perks & benefits including:

• Health & well-being benefits
• Donation matching
• Paid time off for volunteering
• Wealth Accumulation including: Pension plan & Employee stock options
• Generous employee discounts
• Leadership development, Mentorship, and Coaching programs

available for full-time and part-time permanent employees, some restrictions apply