Store Manager - Mobile Klinik Essa Road

TELUS; Barrie; On-site; CAD 42,000 - 53,000; Full time

Job summary

Join TELUS' Mobile Klinik team as a key player in delivering exceptional customer experience and driving sales performance. You will lead a motivated team, focusing on customer care and community engagement while benefiting from attractive compensation packages and professional development opportunities. A flexible working environment awaits you, with responsibilities that enhance team growth and customer satisfaction.

Benefits

Flexible medical, vision, and dental benefits

Paid training programs

Incentives and bonuses

Discounts on wireless technology

Maternity and parental leave top-ups

Qualifications

• Deliver on key performance indicators and sales targets.
• Enable a best-in-class customer experience.
• Develop expert-level knowledge of store processes and procedures.

Responsibilities

• Create an environment where team members feel valued and can grow.
• Lead the team on the customer journey and ensure top-notch service.
• Manage inventory, including parts and products.

Skills

Customer Service

Team Leadership

Sales

Job description

Description

What does it mean to join Mobile Klinik powered by TELUS?

• Our goal is to provide Canadians with an excellent experience
• We are passionate about people - our customers, our communities, and our team
• We work tirelessly in our stores to provide best in class service to our customers, and in our communities to enrich the lives of Canadians with all acts of kindness - big and small
  
  
  

What’s in it for you?

• Incredibly satisfying compensation, regular bonuses, contests and incentives
• Discounts on the coolest & newest wireless technology here at TELUS
• Team Member-led Resource Groups (TRG) support team members who identify as women, Indigenous, individuals of varying abilities, newcomers, Black and LGBTQ2+ or are an ally
• Flexible & customizable medical, vision and dental benefits that include massage therapy and $5000 for mental health support
• Maternity and parental leave top‑ups, fertility treatment coverage, and gender affirmation coverage
• TELUS pension and share purchase plan
• We provide paid training to ensure your success
• And so much more
  
  
  

Responsibilities

• Deliver on key performance indicators and sales targets
• Enable a best-in-class customer experience
• Create an environment where team members feel valued, can grow and function well as a team
• Be the face to the community in the area your store operates
• Develop referral relationships, execute promotions, and ensure top-of-mind awareness for Mobile Klinik
• Lead the team on the customer journey by ensuring the best-in-class repair, care, sales, and services
• Develop expert-level knowledge and lead the execution of the store processes, policies, and procedures
• Manage inventory, including receiving and ordering parts and products, including Certified Pre- owned phones and accessories, efficiently and effectively
  
  
  

Working hours and locations

• Opportunity to work with all of our brands
• Work a flexible schedule, which includes evenings and weekends
• Hours vary by location and time of year
• Shift coverage at nearby locations
  
  
  

What You Can Expect After You Apply

• Our recruitment process consists of a multi-layered approach during which we are happy to provide accommodations as needed
  
  
  

Base Salary: $42,000 - $53,000

Bonus Pay: Monthly bonuses based on scorecard

Actual total compensation will be determined based on factors such as knowledge, skills, performance and experience.