Store Manager (MIT)

Rexall Pharmacy Group Ltd.; Ottawa; On-site; CAD 60,000 - 80,000; Full time

Job summary

Rexall Pharmacy Group Ltd. in Ottawa, Ontario is seeking a Store Manager (MIT) to lead front-store teams with a focus on service, compliance, and community impact.

You will model Rexall values, drive performance, and ensure daily operations run smoothly to support patients and shoppers. You will oversee staff development, implement corporate initiatives, manage cash and inventory, uphold health and safety standards, and foster an inclusive, customer‑centred environment where every team member

Qualifications

• Supervisory experience in retail settings.
• Strong customer service mindset and communication skills.
• Ability to lead and develop a team to achieve store goals.
• Familiarity with standard retail software tools.

Responsibilities

• Provide leadership and motivation to Front Store employees by role modeling Rexall’s values.
• Support performance management, staff development, and recruitment as needed.
• Communicate corporate initiatives and maintain consistency with district updates.
• Manage cash, inventory, and shrinkage to meet company standards.
• Uphold Health & Safety standards and store policies.
• Oversee merchandising, receiving, custodial tasks, and daily operations.
• Empower staff to deliver the ALLin experience for customers and patients.
• Fill an existing vacancy on the team.

Skills

Supervisory experience

Customer service

People management

Communication

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Job description

The Role:

Store Manager (MIT)

At Rexall, we are community difference makers. We are leaders in health and wellness and a talent destination for over 7000+ Rexall team members. Together, we are defining better health through innovation, service, and living our values. Talk about a dream team!

What You Are Looking For

• A closely connected culture
• A total rewards package meant to enhance your work-life flexibility
• Fully utilizing your talent
• Professional growth and development via challenging projects and assignments
• Warm and fuzzy feelings knowing you have helped your community, your team, the business and social causes through the Rexall Care Network

The road ahead is one of adventure and heart. Are you our next all star?

What You Will Be Doing

• Provide leadership and motivation to Front Store employees by role modeling Rexall’s values
• In conjunction with the Pharmacy Manager, encourage a culture of accountability through performance management including performance management, employee development, disciplinary procedures, recruitment efforts, certifications, and handling employee relations as the need arises
• Reinforcing weekly updates provided by the District Leader, for consistent communication of focuses and corporate initiatives
• Manage day-to-day cash, maintain and optimize inventory and shrinkage to ensure adherence to company standards
• Maintain Health & Safety standards and support store initiatives for compliance with corporate, municipal and provincial policies and requirements
• Responsible for day-to-day merchandising, inventory receiving, custodial, clerical, and operations related responsibilities ensuring required work is completed
• Encourage and empower staff to participate and deliver the #ALLin experience for every customer/patient
• This is role is filling an existing vacancy on the team.

How You Will Succeed

• 2-3 years supervisory experience in the retail industry preferred
• Strong digital literacy in retail software, Microsoft Word, Excel, PowerPoint and Outlook
• Strong eye for business with acute understanding of financials and reporting
• Outstanding customer service, strong people management and effective communication practices
• The effective execution and implementation of strategic corporate initiatives and programs

At Rexall, we are better together. We serve our customers, partners, and patients best—we are our best—when everyone brings their true self to work. Our connected, inclusive culture celebrates our lived experiences, backgrounds, expertise, and self-expression to let us win as one team. Leveraging our differences distinguishes us and brings out our best performance.

Are you #ALLin?

Our hiring process uses AI-enabled tools to assist with the assessment of applications based on job-related criteria. All decisions are made by the hiring team.

Our hiring process uses AI-enabled tools to assist with the assessment of applications based on job-related criteria. All decisions are made by the hiring team.

Rexall Pharmacy Group is committed to providing an accessible environment for all of our customers, employees, and job applicants. Rexall Pharmacy Group will make available to any selected applicants’ accommodations and/or accessible formats should they require. Candidates are encouraged to discuss any accommodation they may need in order to allow for the most effective selection process.