Store Manager , McPhillips street

Canadian Tire Corporation; Winnipeg; On-site; CAD 55,000 - 70,000; Full time

Job summary

A leading company in the automotive parts industry is seeking a proven retail manager who is passionate about delivering exceptional customer experiences. The role involves driving sales, managing teams, and ensuring compliance with company standards. Join a culture that values diversity and inclusion, where your leadership can shine.

Qualifications

• 3-5 years of retail experience managing a multi-channel business.
• Experience in managing and growing B2B sales.

Responsibilities

• Build a sales-obsessed culture by providing an exceptional in-store customer experience.
• Manage and minimize store shrink through team awareness and rigorous inventory control.

Skills

Leadership

Customer Service

Sales

Education

Automotive training or certification

Tools

Point of Sale Systems

Job description

Customer Service

• Build a sales-obsessed culture by providing an exceptional in-store customer experience.
• Drive outside sales through commercial accounts, prospecting for new businesses, and managing customer relationships with CTR dealer partners.

Operations

• Delegate and follow up on the execution of PS visual compliance standards, store maintenance, pricing standards, planogram, and merchandising directives.
• Manage and minimize store shrink through team awareness, enforcement of audit compliance, standards, and rigorous inventory control.
• Ensure accurate execution and daily review of shipping, receiving, returns processing, and documentation according to company policies.
• Ensure compliance with all Cash, Audit, and OH&S policies and procedures.
• Create and monitor efficient store weekly scheduling for sales and support functions.
• Oversee store and equipment maintenance and compliance for the PS fleet, using the FOS fleet management system, driver compliance, and certifications.
• Manage reconciliations and collections of accounts payable balances for all customer accounts.

Training

• Coach and develop store and management teams.
• Set and follow up on individual and store sales goals.
• Create development plans, conduct annual appraisals, and coach team members to improve performance gaps.
• Lead effective meetings, huddles, and coaching sessions, keeping the team informed.
• Ensure completion of required training within designated timeframes.
• Execute the Customer Experience strategy and resolve customer concerns.
• Develop and lead recruiting and hiring strategies, maintaining a complete team adhering to IBO standards.

Leadership

• Provide mentorship and influence continuous growth.
• Motivate teams through recognition programs, contests, and customer feedback.
• Maintain PS performance expectations with coaching and progressive discipline if necessary.
• Work retail hours, including evenings, weekends, and holidays.

We Are Looking For Individuals Who Are

• Business-savvy with a customer-focused mindset, capable of planning, executing, and driving sales.
• Leaders who lead by example and are passionate about coaching and inspiring teams.
• Culture and brand ambassadors who love their work and take pride in the brand.

If you’re a proven retail manager passionate about people, the industry, and delivering an exceptional customer experience, this is the place for you.

What You Bring

• 3-5 years of retail experience managing a multi-channel business.
• Experience in managing and growing B2B sales.
• Interest in the automotive parts aftermarket industry.
• Basic computer skills are an asset.
• Strong knowledge of the automotive parts aftermarket industry.
• Familiarity with automotive operating systems and point of sale systems.
• Assets include:
• Possession of a valid driver’s license.
• Automotive training or certification.

About Us

At PartSource, we pride ourselves on our staff being true auto parts professionals and car care enthusiasts who share a passion for vehicle maintenance. This experience sets Canadian Tire and its family of companies apart from the competition. Join us, where there’s a place for you.

Our Commitment to Diversity, Inclusion, and Belonging

We are dedicated to fostering an environment where everyone feels they belong. We embed diversity, inclusion, and equity into everything we do, respecting individual differences and promoting dignity. Our purpose is to help make life in Canada better.

Accommodations

We uphold the value that inclusion is essential. We welcome candidates from diverse backgrounds, including racialized, Indigenous, 2SLGBTQIA+, women, and people with disabilities. If you require accommodations during the application or interview process, please inform us when contacted, and we will work with you to meet your needs.