Store Manager - London East

Peavey Industries LP; London; On-site; CAD 45,000 - 75,000; Full time

Job summary

Join a vibrant community-focused company as a Store Manager, where you will lead a dedicated team, drive sales, and foster a positive work environment. This role emphasizes collaboration, inclusivity, and community engagement, allowing you to make a meaningful impact. With a commitment to employee development and a laid-back atmosphere, you will thrive in a culture that values your unique contributions. If you're passionate about retail and want to grow in your career while supporting your community, this opportunity is perfect for you. Embrace the chance to be part of a company that truly cares about its people and their well-being.

Benefits

Employee ownership program

Employee discount

Inclusive work culture

Laid-back atmosphere

Work-life balance

24/7 employee assistance program

RRSP matching program

Competitive group benefits

Qualifications

• 5 years of retail experience with 3 years in a leadership role.
• High School diploma required; business education is an asset.

Responsibilities

• Oversee store operations and manage staff to meet sales goals.
• Implement marketing strategies and review financial data regularly.
• Drive sales and build strong customer relationships.

Skills

Inventory Management

Leadership & Team Management

Customer Service

Communication & Interpersonal

Compliance & Policy Adherence

Courage

Drives Vision & Purpose

Communicates Effectively

Builds Effective Teams

Develops Talent

Business Insight

Customer Focus

Drives Results

Drives Engagement

Education

High School Diploma or equivalent

Secondary education with a focus on business

Job description

store manager – london east

With our corporate office in Red Deer, Alberta and regional office in London, Ontario, Peavey Industries LP proudly serves as the corporate parent to retail brands Peavey Mart, MainStreet Hardware, and Ace Canada. As a 100% Canadian and employee-owned company, we are not just a business; we are a community.

At Peavey, we live by our values captured in FABRIC:

• F orward thinking
• A lways remember where we come from
• B e resourceful
• R espect
• I ntegrity
• C aring

These values guide everything we do, from the way we collaborate internally to the services we provide for our customers. We believe in fostering an environment where people matter.

Why Work With Us?

Peavey Industries LP is dedicated to fostering diversity, equity and inclusion and proudly upholds principles of equal opportunity in employment. We value the individuality and diverse perspectives of all applicants, ensuring that each receives fair consideration. Your distinctive contributions are warmly welcomed and highly valued.

We are forward thinking. We have established a mentorship program within our talent development initiatives, fostering an environment where our employees can grow and advance their careers. Our future is you.

We remember where we came from. We are your neighbours and are proud to serve and support our communities. Regardless of our roles, we are willing to get our hands dirty and pitch in where needed.

We are resourceful. We actively engage with our employees, valuing their insights and ideas to continually enhance our business operations and align with the evolving needs of our communities.

We respect you. Every Peavey employee is a valued team member and will be treated with respect. This respect extends to everyone we deal with in our day-to-day business. Our store employees are the face of our company – you matter!

We have integrity. Peavey conducts business ethically, adhering to strong moral principles in all dealings, whether with customers, suppliers, or team members. This includes striving for consistency in applying company policies and values across all levels of the organization.

We are caring. We remember that you, our customers, and our business partners are actually human beings and treat everyone with kindness.

Other Perks:

• Employee ownership program: Join us in building a brighter future as an owner of our company.
• Employee discount: Enjoy exclusive discounts on our products and services.
• Inclusive work culture: Be part of a diverse and inclusive workplace where every voice is heard.
• Laid-back atmosphere: Embrace a welcoming environment where you can be yourself.
• Work-life balance: We prioritize this to ensure our employees thrive both personally and professionally
• 24/7 employee assistance program : to support employee well-being.
• RRSP matching program: Plan for your future with our matching program (FT employees only).
• Competitive group benefits: Access comprehensive benefits to support your health and well-being (FT employees only).

Ideal Candidate

Are you someone who embodies our values? Are you willing and able to drive sales? We're looking for candidates who not only have the necessary skills and experience but also align with our culture of inclusivity, resourcefulness, and community engagement. If you're passionate about making a difference and thrive in a collaborative environment, we want to hear from you.

Job Overview

The Store Manager will oversee all store operations and staff, directly managing the Assistant Store Manager. They will be responsible for the sales, staffing, culture and financial goals of their store.

Responsibilities

Finance & Inventory

• Implement marketing, advertising, and financial strategies as directed by the company.
• Review daily, weekly, and monthly financial data to ensure the store meets financial goals.
• Utilize available reports to monitor sales performance and set goals for the team.
• Review monthly store P&L reports, communicate KPIs daily, and update the board.
• Manage inventory and risk capacity limits.
• Lead loss prevention efforts and store inventory process.

Store Standards

• Execute product displays, sales promotions, and company selling standards.
• Ensure all shelves are front-faced and fully stocked.
• Perform daily store walks to ensure adherence to store standards and policies.
• Execute house accounts and Customer Ready Checklist.
• Safeguard company inventory by securing the facility and responding to alarms.

Work Environment & Employee Relations

• Maintain a positive culture in alignment with Peavey's FABRIC and organizational goals.
• Recruit and hire qualified applicants to meet store needs.
• Approve schedules aligned with labor budget and business needs.
• Conduct new team member orientations and training efforts.
• Engage proactively in coaching, delegating responsibilities, providing guidance, and ensuring accountability among team members.
• Maintain a healthy work environment and address employee relations concerns.
• Understand and comply with employment standards, human rights, and health and safety policies, reaching out to People & Culture when unsure.
• Train team members on loss prevention measures during orientation.
• Manage all store team members, including hiring, performance evaluations, scheduling, and task assignments.

Community Relations & Sales

• Drive sales by effectively communicating the value proposition of our products to staff and customers.
• Build and maintain strong customer relationships to foster repeat business and referrals.
• Effectively resolve any issues that arise, ensuring customer satisfaction is maintained at all times.
• Meet and exceed sales targets and performance metrics.
• Collaborate with team members to optimize sales strategies and achieve collective goals.
• Resolve customer issues with a focus on customer service.
• Build business and community relationships to drive local sales.
• Advocate for the company in the community, seeking opportunities to give back.
• Ensure legendary customer service.

Safety

Follow all Peavey Industries safety policies, procedures, and protocols, report any accidents/incidents, near misses, injuries and concerns to your manager or a health and safety committee representative, and work in a safe manner that ensures the health and safety of themselves and all other on the work site (including but not limited to Peavey staff, vendors, customers, etc.), this includes working in a manner that is in alignment with and promotes psychological and social well-being.

Core Values

Positively communicate and demonstrate the company’s Core Values.

Other duties as assigned

Requirements

Education and Experience:

• High School or equivalent required. Secondary education with a focus on business is an asset.
• 5 years' experience in retail, 3 years in a leadership role

Skills:

• Inventory Management
• Leadership & Team Management
• Customer Service
• Communication & Interpersonal
• Compliance & Policy Adherence
• Courage
• Drives Vision & Purpose
• Communicates Effectively
• Builds Effective Teams
• Develops Talent
• Business Insight
• Customer Focus
• Drives Results
• Drives Engagement

Only those selected for an interview will be contacted.