Store Manager - Limeridge Mall

Neo Financial; Toronto; On-site; CAD 60,000 - 90,000; Full time

Job summary

An innovative fintech company is seeking a Store Manager to lead operations at Limeridge Mall. This role involves overseeing sales performance, managing a high-performing team, and enhancing customer experiences. The ideal candidate will have extensive retail sales experience and a proven ability to foster teamwork and drive sales. Join a rapidly growing startup that values integrity, teamwork, and personal growth, while offering meaningful equity opportunities. If you're ready to make a significant impact in the financial services landscape, this is the perfect opportunity for you.

Benefits

Stock Options

Career Progression Opportunities

Continuous Learning Opportunities

Qualifications

• 5-10 years of retail sales experience with strong client relationships.
• Proven track record in cross-selling products and services.

Responsibilities

• Oversee store operations, including sales performance and staffing.
• Recruit and train a high-performing sales team.

Skills

Retail Sales Experience

Team Leadership

Customer Service

Sales Strategy Implementation

Job description

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Come Build a Better Financial Future for all Canadians

At Neo, we’re building a more rewarding financial experience for all Canadians.

Life at a rapidly expanding tech startup is demanding, exhilarating, and not for everyone.

From world-class creative minds to brilliant engineers, it's high-performing people that make Neo a workplace with passion and purpose.

Since being founded in 2019, Neo has built incredible traction and is one of the fastest growing fintechs in Canada.

• LinkedIn’s Top Startup in Canada for 2022 and 2023
• Top-ranked mobile apps and credit cards
• Canada’s top-rated credit card
• Team of 700+ people
• 1M+ customers in 3 years
• 11K+ retail partners

High Performance at Neo

We recruit, hire, and build our company culture around these attributes:

• Teamwork: We trust, respect, encourage, and show up for each other — through good times and hard. We’re on this mission not just for ourselves, but also for the people we work with — and ultimately, for our customers.
• Ownership: We all have a stake in Neo’s success — so we go out of our way to do what needs to get done. We hold ourselves accountable to deliver on our commitments — to our customers, to our partners, and to our team. When we fall short, we find a way to do better in the future.
• Professional Integrity: We’re asking millions of Canadians to trust us with their hard-earned money — so we hold ourselves (and each other) to the highest standards of integrity.

The Role

The Store Manager oversees all aspects of store operations, including sales performance, staffing, inventory management, and customer service. The Store Manager will recruit, train, and motivate a high-performing team, provide ongoing coaching and feedback, and foster a positive work environment that promotes teamwork and collaboration. Successful candidates will be skilled in providing exceptional customer service, addressing customer inquiries and concerns in a timely manner, and implementing strategies to enhance the overall customer experience while simultaneously driving sales.

What You’ll Be Doing

• Recruit strong sales-focused individuals through active job boards and leveraging your existing network.
• Train, coach, and develop sales associates to be high performers, driven to exceed sales targets and performance expectations.
• Lead by example as the Chief Culture Officer of your store.
• Handle weekly scheduling for all sales associates.
• Support sales associates in their daily activities.

Who We Are Looking For

• 5-10 years of experience in retail sales, with a focus on building strong relationships and rapport with clients.
• Proven track record in cross-selling clients on multiple products and services.
• Experience leading and developing a high-performing sales team while managing turnover.
• Strong network of sales representatives experienced in engaging with clients of all ages.

Working At Neo

Joining Neo means betting on yourself and discovering your full potential. We challenge ourselves and each other to do our best work, offering rapid career progression and continuous learning opportunities. We value resourcefulness, relentlessness, and a winning attitude. Our culture is built on trust, respect, and high standards, with a focus on transforming financial services for the better. We also offer meaningful equity in the company through stock options, emphasizing responsibility and impact over hierarchy.

Check out these videos from our employees to learn more about working at Neo.

Apply With Us

We are committed to equal opportunity and creating an inclusive environment where everyone can thrive. Candidates will be required to undergo security screening, including criminal records and credit checks.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Sales and Business Development