Store Manager-Les Promenades Gatineau

PANDORA; Quebec; On-site; CAD 67,000 - 77,000; Full time

Job summary

A leading jewellery brand in Capitale-Nationale, Quebec is seeking a Store Manager to drive sales and deliver exceptional customer experiences. The ideal candidate will have 3-5 years of retail management experience, strong communication skills, and the ability to coach a team. This role offers a competitive compensation package, comprehensive benefits, and opportunities for professional development.

Benefits

Competitive compensation package

Comprehensive benefits

Learning and development opportunities

Qualifications

• 3-5 years of experience as a Store Manager in a high-performance selling environment.
• Strong communication skills with a genuine care in both written and verbal interactions.
• Ability to connect with people at all levels.

Responsibilities

• Coach and inspire the sales team, providing real-time feedback.
• Surpass commercial targets and KPIs.
• Create unforgettable shopping moments.

Skills

Communication skills

Analytical thinking

Recruiting and team development

Tools

Microsoft Office 365

Retail POS systems

Job description

Overview

As the largest jewellery brand in the world, Pandora gives a voice to millions of loves every day. Our products empower people to express themselves, and we are proud to be part of their stories and the most important moments in their lives. Where original thinking is welcomed, we dream big, dare to act, and deliver with care and passion. At Pandora you can craft far more than just an incredible career.

About the Team

The Store Manager will be the ultimate Pandora Fan. As the Store Manager, you will immerse yourself in our brand, culture and product while taking pride in delivering exceptional customer experiences. This role offers the opportunity to spend time on the sales floor, engage with customers, and work with your team to drive sales. You will coach and manage a team of Assistant Store Manager, Sales Leads and Sales Associates.

Please note, this job will require the completion of an assessment that will be emailed to you upon submission of your application.

Responsibilities

• Embrace the store culture with passion for the brand, where team members shine as brand ambassadors.
• Dare to exceed individual and store sales goals by building genuine connections with fans.
• Surpass commercial targets and KPIs by setting new records and achieving remarkable success.
• Create unforgettable shopping moments with excellent product knowledge and brand loyalty.
• Coach and inspire the sales team, providing real-time feedback to empower the team in achieving KPI goals.
• Foster loyal fans by authentically engaging and building lasting connections beyond transactions.
• Build a network and attract talent across seasonal and core hiring, including Assistant Store Manager, Sales Associates and Sales Leads.
• Partner with the Divisional Sales Manager and HR to identify and resolve performance issues and policy violations.
• Ensure timely implementation of visual merchandising directives, efficient operational processes, and ongoing talent development.
• All other duties as assigned.

Craft your career with us if you have:

Qualifications

• 3-5 years of experience as a Store Manager in a high-performance selling environment, with a track record of results.
• Strong communication skills with a genuine care in both written and verbal interactions.
• Ability to connect with people at all levels and captivate an audience.
• Sharp business acumen with analytical thinking to deliver positive results.
• Talent magnet: skilled in recruiting, retaining, and developing exceptional teams; succession planning and internal mobility.
• Knowledge of Microsoft Office 365 and retail POS systems.
• Age 18 or older with ability to provide proof of identity and eligibility to work.
• Flexible schedule including nights, weekends, and holidays; ability to stand for extended periods, lift 50+ pounds, and arrive on time.

Our Benefits:

Benefits

• Competitive compensation package including base + bonus and RRSP program.
• Comprehensive benefits: Medical, Dental, Vision, Short/Long Term Disability, Basic Life and AD&D, anniversary gifts, and product discounts.
• Learning and development opportunities: training programs, continuous feedback, LinkedIn Learning, tuition reimbursement and more.
• PTO package including Vacation, Personal, Sick, Birthday, Celebration days and Paid Holidays.

About Pandora

Pandora designs, manufactures, and markets hand-finished jewellery made from high-quality materials at affordable prices. Pandora jewellery is sold in more than 100 countries through 6,800 points of sale, including more than 2,700 concept stores. Headquartered in Copenhagen, Denmark, Pandora employs 27,000 people worldwide and crafts its jewellery at two LEED-certified facilities in Thailand, using mainly recycled silver and gold. The company aims to be carbon neutral by 2025 and is a member of the Science Based Targets initiative. Pandora is listed on Nasdaq Copenhagen and reported revenue of DKK 23.4 billion in 2021.

Pandora’s recruitment procedures are designed to be transparent and clear for all candidates. We ensure applicants have a fair and equal opportunity to demonstrate their competencies and skills by removing blocking factors, possible biases, and risks of discrimination. We encourage all applicants to refrain from adding identity-related elements such as a photo, marital status, and age.

$67,000-77,000 commensurate with experience

About Pandora NAM

The Pandora North America team in the USA & Canada consists of more than 115 employees in New York & Baltimore, 80 in our Logistics Center in Columbia, Maryland, 100 in field positions, and more than 3,900 in our owned and operated stores. Today, the USA is Pandora’s single largest market. The Pandora North America region encompasses over 1,400 points of sale, including over 420 concept stores, with more than 300 owned and operated by Pandora.