Store Manager - Laline Toronto Eaton Centre

AXIATA DIGITAL ADVERTISING SDN BHD; Toronto; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading retail company seeks a proactive Store Manager for its Toronto outlet. You will be responsible for enhancing customer satisfaction, driving sales, managing staff, and ensuring compliance with operational standards. Ideal candidates will have 2+ years of retail management experience and strong interpersonal skills.

Qualifications

• Minimum 2 years of retail management experience required.
• Proven successful experience as a retail Store Manager.

Responsibilities

• Develop business strategies to raise customers’ pool and optimize profitability.
• Ensure high levels of customer satisfaction through excellent service.
• Conduct personnel performance appraisals to assess training needs.

Skills

Leadership

Customer Management

Organizational Skills

Communication

Job description

BRAND: LALINE

POSITION: STORE MANAGER

LOCATION: TORONTO EATON CENTRE

Who are we?

Fox Group (10,000+ employees globally) - a leading, fast growing retailor and partner of choice to operate several well-known retail banners in Israel, Europe, and Canada - is excited to announce that we are working towards being the number one leading group in the retail industry in Canada! In Canada, we currently operation Mango, Laline and Fox Home. Nike is also part of the Fox Group Canada and it is operated by Retailors. We couldn’t be more excited and it is a wonderful time to join our Group with all the growth opportunities and expansions down the pipeline, we will be sure to turn your retail job into your dream career.

Take a Laline Moment

Don’t believe in perfection. Believe in perfect moments.

Little pleasures create great moments.

Happiness is not a goal; it is a state of mind.

Your body is the temple of your spirit.

Be yourself. It’s the perfect way to be unique.

The best way to cheer yourself up, is to cheer someone else.

The greatest pleasures are the ones you create for yourself.

Job Description

Who are we looking for?

We are looking for a result driven Retail Store Manager to be responsible for the overall Store Management. The successful candidate will be able to enhance customer satisfaction, meet sales and profitability goals and manage staff effectively. The Store Manager is responsible for employee recruitment, training, coaching, and development. Operational procedures, business acumen, and brand standards.

Job Responsibilities

• Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
• Responsible for creating schedules bases on performance and wage cost
• Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
• Ensure high levels of customers satisfaction through excellent service
• Complete store administration and ensure compliance with policies and procedures
• Maintain outstanding store condition and visual merchandising standards
• Report on buying trends, customer needs, profits etc
• Propose innovative ideas to increase revenue
• Conduct personnel performance appraisals to assess training needs and build career paths
• Deal with all issues that arise from staff or customers (complaints, objections etc.)
• Be a shining example of well behavior and high performance
• Additional store manager duties as needed
• Build a team that works well together based on the needs of the store
• Optimize resources and try to minimize expenses e.g. optimization of the workforce, suppliers, etc.
• To be familiar with the collection and maximize sales (initial order, entries, etc.)
• To optimize selling space in order to obtain maximum profitability.

• Control and manage stock (both in transit and in the stockroom) and inventories
• Loss Prevention and Safety

Required Skills/Experience

• Proven successful experience as a retail Store Manager
• Powerful leading skills and business orientation
• Customer management skills
• Strong organizational skills
• Good communication and interpersonal skills
• Minimum 2 years of retail management experience

Fox Group is an equal opportunity employer committed to diversity and inclusion and we encourage applications from all qualified candidates, including those with disabilities. We will accommodate applicants’ needs, upon request, throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.

We thank all applicants for your interest in this exciting opportunity, however, only qualified applicants will be contacted