Store Manager - Hammersmith

Our Leaders have the ambition to make our people and business grow. As a Store Manager, you are responsible for planning and achieving the sales and profit goals of the store. You lead, coach, and develop the team, promote a safe work environment, and ensure a great customer-first experience.

Key responsibilities:

• You lead with a vision to secure the best experience for all our colleagues and customers.
• You analyze and follow up on your Store’s Sales & Profit KPIs and take actions to maximize results.
• You oversee store operations and ensure best practices are followed in-store and in line with the Area vision.

People & Teams:

• You ensure all employee relation responsibilities, legal requirements, and H&M policies are fulfilled.
• You recruit, train, develop, and manage succession for your Store.
• You evaluate and manage the performance of your team through dialogues, development plans, and feedback to encourage leadership and support business needs.
• You ensure health & safety; legal and security issues are handled in accordance with H&M standards and local legislation.

Qualifications

We are looking for people who have:

• Management experience in a customer-facing environment.
• Previous experience of leading and managing teams.
• Knowledge and passion for driving goals forward.
• A passion for profitability and people.

Additional Information

This is a permanent position offering 39 hours per week. Availability is required 5 days fully flexible, including weekends. The position is based in the H&M Hammersmith store.

We offer our employees attractive benefits with extensive development opportunities worldwide. All employees receive a staff discount card, usable on all H&M Group brands in stores and online, including H&M (Beauty and Move included), COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. Additionally, employees are included in our H&M Incentive Program – HIP. More details about the program are available here.

In addition to global benefits, local markets offer various competitive perks and benefits, which may differ by employment type and country.

Inclusion & Diversity

H&M is part of H&M Group, committed to creating inclusive, diverse, and equitable workplaces. We value a workforce that shares knowledge and experiences, which positively impacts our ability to address challenges and serve our global customers. Our recruitment process considers all diversity dimensions.

We aim for a fair and unbiased process and kindly ask applicants not to attach cover letters, as they may contain information that can trigger unintentional biases.

Company Description

H&M Group encompasses brands like H&M, COS, Weekday, Monki, H&M HOME, & Other Stories, ARKET, and Afound. Our people drive our growth and sustainability efforts. Join us to re-imagine fashion and reshape the industry. Learn more here.

H&M offers the latest styles, designer collaborations, and wardrobe essentials, aiming for fashion & quality at the best price sustainably. More about H&M can be found here.