STORE MANAGER - COOKSTOWN - TANGER OUTLETS

Kitchen Stuff Plus Inc.; Canada; On-site; CAD 45,000 - 75,000; Full time

Job summary

An established industry player is looking for a dynamic Store Manager to lead their Cookstown location. This role offers the chance to oversee store operations, drive sales, and mentor a dedicated team. With a focus on delivering exceptional customer service and maintaining high merchandising standards, the Store Manager will play a crucial role in shaping the customer experience. Join a fast-paced and engaging work culture that values diversity and inclusion, where your leadership skills can shine and contribute to the success of a beloved Canadian retailer. If you're passionate about retail and ready to make an impact, this opportunity is perfect for you.

Benefits

Benefits Package

Ongoing Training and Development

Dynamic Work Culture

Qualifications

• Proven retail experience with a strong ability to exceed sales targets.
• Exceptional leadership and coaching skills to guide associates.

Responsibilities

• Oversee store operations, ensuring high customer service and merchandising standards.
• Manage expenses and operational performance to maximize store profit.

Skills

Customer Service Skills

Leadership Skills

Financial Acumen

Sales Target Achievement

Recruiting and Talent Retention

Tools

Technological Systems

Job description

STORE MANAGER - COOKSTOWN - TANGER OUTLETS

Cookstown, ON L0L 1L0, Canada Req #95

Friday, January 10, 2025

great stuff! great prices! great people!

STORE MANAGER

At Kitchen Stuff Plus, we know our success starts with the right people! We are an award-winning Canadian retailer of modern, unique, and affordable home solutions voted one of the GTA's best places to shop again and again for our great staff and helpful customer service. We are proud of, and invest in, our great people. Join our team, explore, and discover all the great stuff we have to offer.

Location: Retail Store

Reports to: District Manager

Responsibilities:

• Oversee store operations in the areas of customer service, merchandising, housekeeping standards, shipping and receiving, and health and safety.
• Manage store expenses and operational performance in order to maximize store profit.
• Regularly review store environment and key business indicators to identify problems, concerns, and opportunities for improvement.
• Provide input to the District Manager to help shape business unit strategy.
• Mentor and guide Associates to ensure they are well trained and able to provide service and perform assigned tasks.
• Prepare and present performance evaluations and conduct disciplinary actions.
• Anticipate and effectively address talent needs through proactive recruitment, staffing, and training.
• Plan and manage labour.
• Maintain knowledge of product selection, location, features and benefits, and in-store promotions and marketing initiatives.
• Provide exceptional and responsive customer service while achieving sales and conversion goals.
• Evaluate and continuously improve the quality of service; investigate and resolve customer matters as appropriate.
• Maintain awareness of market trends in the retail industry and monitor competitors.
• Perform other directives as assigned.

Minimum Requirements:

• Progressive retail experience with proven ability to achieve and exceed sales targets.
• Strong financial acumen and familiarity with P&L statements, inventory management, store budgets, and wage controls.
• Demonstrated leadership and coaching skills.
• Exceptional customer service skills with a talent for building customer loyalty.
• Experience in recruiting, selecting, redeploying, and retaining talent.
• Strong interest and knowledge of home wares; ability to quickly develop in-depth knowledge of local market business conditions and competitive environment.
• Computer skills; ability to learn technological systems with ease.
• Lift up to 40lbs.
• Ladder use up to 10 feet.
• Stand/walk for 8 hours.

Benefits:

• Fast-paced, dynamic, engaging work culture.
• Benefits Package.
• Ongoing training and development.

Our Differences are what make us great!

Kitchen Stuff Plus encourages, supports, and celebrates a diverse and inclusive environment for all. We value each employee’s uniqueness, which reflects the communities and customers we serve.

Kitchen Stuff Plus is an equal opportunity employer; applicants are considered for all positions without regard to race, color, religious creed, sex, national origin, citizenship status, age, physical or mental disability, sexual orientation, gender identity, marital, parental, or any other status protected by the Human Rights Code. Our recruitment program includes an accommodation process for employees with disabilities. If you require a specific accommodation, please contact [e-mail] and we will work together to meet your needs.

Our People Drive Our Business - Friendly, knowledgeable staff who are always ready to help.