Store Manager - Conestoga Mall

Pandora; Waterloo; On-site; CAD 50,000 - 70,000; Full time

Job summary

Pandora, the largest jewellery brand, is seeking a passionate Store Manager to lead a team and enhance customer experiences in Waterloo. This role involves driving sales, coaching staff, and fostering a vibrant store culture. Candidates should have 3-5 years of retail management experience and strong leadership skills. Join Pandora to craft a rewarding career while making a positive impact in the community.

Benefits

Competitive compensation package including base salary and bonuses.

Extensive benefits including Medical, Dental, and Vision coverage.

Growth and learning opportunities through development programs.

Paid Time Off including Vacation and Holidays.

Qualifications

• 3-5 years of experience as a Store Manager in a high-performance selling environment.
• Strong communication skills with a caring approach.
• Proficiency in Microsoft Office Suite and POS systems.

Responsibilities

• Manage and coach a team of Assistant Store Managers and Sales Associates.
• Drive sales and exceed commercial targets.
• Ensure operational efficiency and talent development.

Skills

Communication

Leadership

Analytical Thinking

Team Development

Tools

Microsoft Office Suite

KWI

POS systems

Applicant Tracking Systems

Job description

As the largest jewellery brand in the world, we give a voice to millions of people’s loves every day. Our beautiful products empower people worldwide to express themselves. We are proud to be part of their stories and the most important moments in their lives.

Where original thinking is welcomed and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora, you can craft far more than just an incredible career.

About the Team :

The Store Manager will be the ultimate Pandora Fan. As the Store Manager, you will fully immerse yourself in our brand, culture, and products while taking pride in delivering exceptional customer experiences. This role offers the exciting opportunity to spend quality time on the sales floor, engaging with customers and working alongside your team to drive sales. You will coach and manage a team of Assistant Store Managers, Sales Leads, and Sales Associates.

• Please note, this job will require the completion of an assessment emailed to you upon application submission.

Our Store Managers shine by :

• Daring to develop a store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors.
• Establishing a high-performance selling environment that creates memorable moments and exceeds shopper expectations.
• Embracing opportunities to surpass commercial targets and KPIs, setting new records and achieving remarkable success.
• Building, coaching, and inspiring a talented team of Pandorians, fostering accountability for store performance, and providing real-time feedback to help achieve KPI goals.
• Partnering with the Divisional Sales Manager and HR Generalist to identify and resolve performance issues and policy violations.
• Utilizing your expertise across responsibilities such as talent, brand, operations, and fan experience to ensure visual merchandising directives, operational efficiency, and talent development are executed effectively.

Craft your career with us if you have :

• At least 3-5 years of experience as a Store Manager in a high-performance selling environment, demonstrating results-oriented leadership.
• Strong communication skills, both written and verbal, with a caring approach that connects with people at all organizational levels.
• Sharp business acumen and analytical thinking to deliver positive results.
• Skills in recruiting, retaining, and developing exceptional teams, including succession planning and internal mobility.
• Proficiency in Microsoft Office Suite, KWI, POS systems, and applicant tracking systems.
• Eligibility to work and proof of identity, being at least 18 years old.
• A flexible work schedule including nights, weekends, and holidays, with the ability to stand for extended periods.

Our Benefits :

• Competitive compensation package including base salary, bonuses, and RRSP programs for financial security.
• Extensive benefits such as Medical, Dental, Vision, Disability coverage, Life and AD&D insurance, anniversary gift cards, and product discounts.
• Growth and learning opportunities through development programs, feedback, LinkedIn Learning, tuition reimbursement, and more.
• PTO including Vacation, Personal, Sick, Birthday, Celebration days, and Paid Holidays.

About Pandora :

Pandora designs, manufactures, and markets hand-finished jewellery from high-quality materials at affordable prices. Our jewellery is sold in over 100 countries through more than 6,000 points of sale, including over 2,000 concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs over 27,000 people worldwide. We craft our jewellery at two LEED-certified facilities in Thailand, mainly using recycled silver and gold. We aim to be carbon neutral by 2025 and are committed to reducing emissions across our value chain. Pandora is listed on Nasdaq Copenhagen and reported revenues of DKK 23.4 billion in 2022.

Our recruitment procedures are transparent and fair, ensuring all candidates have equal opportunities to demonstrate their skills while removing biases and discrimination risks. We encourage applicants to refrain from including identity-related elements such as photos, marital status, or age in their applications.

About Pandora NAM :

The Pandora North America team in the USA & Canada includes over 300 employees across offices in New York & Baltimore, a logistics center in Maryland, field positions, and store staff. The USA is Pandora’s largest market, with over 1,000 points of sale, including more than 600 owned and operated stores.