Store Manager - Bramalea Mall

Neo Financial; Toronto; On-site; CAD 60,000 - 80,000; Full time

Job summary

Neo Financial is seeking a Store Manager for its Bramalea Mall location. The role involves overseeing store operations, driving sales performance, and developing a high-performing team. The successful candidate must have significant retail experience and skills in customer service and team leadership.

Benefits

Rapid career progression

Continuous learning opportunities

Equity through stock options

Qualifications

• 5-10 years of experience in retail sales.
• Proven ability in cross-selling multiple products.
• Experience leading and developing high-performing sales teams.

Responsibilities

• Oversee store operations, including sales performance and inventory management.
• Recruit, train, and motivate sales team members.
• Implement strategies to enhance customer experience.

Skills

Customer Service

Sales Management

Team Leadership

Job description

Join to apply for the Store Manager - Bramalea Mall role at Neo Financial .

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Come Build a Better Financial Future for all Canadians

At Neo, we’re building a more rewarding financial experience for all Canadians. Life at a rapidly expanding tech startup is demanding, exhilarating, and not for everyone. From world-class creative minds to brilliant engineers, it's high-performing people that make Neo a workplace with passion and purpose. Since being founded in 2019, Neo has built incredible traction and is one of the fastest growing fintechs in Canada.

• LinkedIn’s Top Startup in Canada for 2022 and 2023
• Top-ranked mobile apps and credit cards
• Canada’s top-rated credit card
• Team of 700+ people
• 1M+ customers in 3 years

High Performance at Neo

We recruit, hire, and build our company culture around these attributes :

• Teamwork : We trust, respect, encourage, and show up for each other — through good times and hard. We’re on this mission not just for ourselves, but also for the people we work with — and ultimately, for our customers.
• Ownership : We all have a stake in Neo’s success — so we go out of our way to do what needs to get done. We hold ourselves accountable to deliver on our commitments — to our customers, to our partners, and to our team. When we fall short, we find a way to do better in the future.
• Professional Integrity : We’re asking millions of Canadians to trust us with their hard-earned money — so we hold ourselves (and each other) to the highest standards of integrity.

The Role

The Store Manager oversees all aspects of store operations, including sales performance, staffing, inventory management, and customer service. The Store Manager will recruit, train, and motivate a high-performing team, provide ongoing coaching and feedback, and foster a positive work environment that promotes teamwork and collaboration. Successful candidates will be skilled in providing exceptional customer service, addressing customer inquiries and concerns in a timely manner, and implementing strategies to enhance the overall customer experience while simultaneously driving sales.

What You’ll Be Doing

• Recruit strong sales-focused individuals through active job boards and leveraging your network.
• Train, coach, and develop sales associates to exceed sales targets and performance expectations.
• Lead by example as the Chief Culture Officer of your store.
• Handle weekly scheduling for all sales associates.
• Support sales associates in their daily activities.

Who We Are Looking For

• 5-10 years of experience in retail sales, creating strong relationships with clients.
• Proven ability in cross-selling multiple products and services.
• Experience leading and developing high-performing sales teams, managing turnover.
• Strong network of sales representatives experienced in engaging with clients of all ages.

Working At Neo

Joining Neo means betting on yourself and discovering your full potential. We challenge ourselves and each other to do our best work, offering rapid career progression and continuous learning opportunities. We value resourcefulness, relentlessness, and a winning mindset. We hold high standards because our mission is to transform financial services for the better. Our team members earn meaningful equity through stock options, sharing in Neo’s growth. We focus on results over hierarchy and are committed to an inclusive environment where everyone can thrive.

Check out these videos from our employees to learn more about working at Neo.

Apply With Us

We believe in equal opportunity and creating an inclusive climate. Successful candidates will undergo security screening, including criminal records and credit checks.

• Seniority level : Mid-Senior level
• Employment type : Full-time
• Job function : Sales and Business Development