Store Manager (Automotive Experience Not Required)

Stress-Free; Ontario; On-site; CAD 50,000 - 90,000; Full time

Job summary

An innovative company is seeking a dynamic Store Manager to lead operations and enhance customer experiences in the automotive service industry. This role is pivotal in ensuring quality control, managing a motivated team, and driving customer satisfaction. With a focus on transparency and convenience, you will help reshape the auto care landscape. If you are a strategic thinker with a passion for leadership and quality, this is your chance to make a significant impact in a rapidly growing organization. Join us and help create a stress-free auto care experience for all!

Benefits

Innovative Environment

Growth & Development Opportunities

Team-First Culture

Competitive Compensation

Benefits

Qualifications

• Strong leadership skills to unify and motivate a diverse team.
• Ability to maintain high quality and efficiency in operations.

Responsibilities

• Oversee daily operations and ensure quality standards are met.
• Lead and coach staff to foster a positive work environment.
• Resolve customer issues promptly and gather feedback for improvement.

Skills

Leadership

Organizational Skills

Communication

Quality Control

Analytical Skills

Adaptability

Job description

Store Manager (Automotive Experience Not Required)

Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. We're a VC-backed company with a rapidly expanding footprint (currently at 18 stores, with plans to hit 45+ by 2025). Our mission is simple: make auto care a stress-free, trustworthy experience for everyone. Join us on this exciting journey and play a pivotal role in reshaping the automotive service industry!

About Us

Stress Free Auto Care is out to prove that auto care doesn’t have to be a chore—or a greasy nightmare. We deliver exceptional results and stellar customer experiences while keeping our team’s well-being front and center. Right now, we’re looking for a Store Manager with top-tier leadership chops, a nose for quality, and the smarts to keep a crew motivated and customers thrilled—no oil-stained automotive knowledge necessary.

Position Overview

As our Store Manager, you’ll run the day-to-day operations and ensure every job is done right, on time, and with zero hassle (for customers and staff). You’ll be the main driver behind production efficiency, rock-solid quality control, and over-the-top customer satisfaction. So if you’re a big-picture thinker, who can keep a team humming along keep reading.

Key Responsibilities

1. Production & Quality Oversight
   • Coordinate daily workflow with technicians to ensure smooth, efficient operations.
   • Keep an eagle eye on quality standards, ensuring each vehicle leaves with a job well done and a customer who feels cared for.
   • Identify production bottlenecks or process gaps, then roll out improvements that keep jobs on track and customers smiling.
2. Team Management
   • Lead, coach, and motivate staff—from seasoned techs to the greenest rookies.
   • Promote a positive, goal-oriented environment where everyone feels supported and driven to deliver their best.
   • Conduct regular performance reviews and address issues head-on with constructive feedback.
3. Customer Satisfaction
   • Make sure customers have a stellar experience from check-in to check-out.
   • Quickly and effectively resolve customer issues or complaints; own any mistakes and turn them into learning opportunities.
   • Gather and analyze customer feedback to help us constantly refine the “Stress Free” approach.
4. Process & Compliance
   • Implement company policies, procedures, and safety guidelines.
   • Maintain facility cleanliness and organization.
   • Coordinate with vendors and suppliers to keep necessary stock on hand for smooth operations.
5. Performance Tracking & Reporting
   • Keep a close watch on metrics like labor efficiency, turnaround time, and revenue performance.
   • Present regular updates to leadership, highlighting successes, challenges, and proposed solutions.
   • Forecast staffing needs and align resources appropriately.

Qualifications & Skills

• Leadership Mojo: Able to unify a team around shared targets, channel individual strengths, and deal with conflicts calmly.
• Organizational Whiz: You know how to keep operations streamlined and running like clockwork.
• Strong Communicator: You can clarify expectations and keep morale high.
• Quality-Driven: You refuse to settle for mediocre output.
• Analytical Mindset: Comfortable interpreting basic performance metrics to identify trends and propose solutions.
• Adaptability: When curveballs come, you pivot swiftly while keeping the team and customers in the loop.

Why Join Stress Free Auto Care?

• Innovative Environment: We’re reshaping how auto care is done.
• Growth & Development: Sharpen your management skills and explore new challenges.
• Team-First Culture: You’ll work alongside passionate professionals who support each other.
• Competitive Perks: From solid compensation to benefits you can actually use.

Ready to Put Your Organizational Superpowers to Work?

If you’ve got a knack for leading teams, a relentless focus on quality, and a customer-first mentality, we want you steering our store to success. Send your resume and a note on why you’re the no-nonsense leader Stress Free Auto Care needs to [Hiring Email/Link]. Let’s drive this industry forward—together, without the stress.

Ready to Elevate Your Career?

If you’re interested in joining a supportive team that values your skills and dedication, we’d love to hear from you! Apply today to help us redefine automotive care.