Store Manager-Aberdeen Mall

Pandora; Kamloops; On-site; CAD 60,000 - 75,000; Full time

Job summary

Join a leading global jewellery brand as a Store Manager in Kamloops. You will lead a passionate team to create memorable customer experiences while achieving sales goals. With a focus on team development and engagement, this role combines strong leadership and retail excellence. Enjoy a flexible schedule and benefit from robust compensation and growth opportunities.

Benefits

Robust compensation including base salary and bonuses

Medical, Dental, Vision, and Life insurance

Growth opportunities through learning programs

PTO including Vacation and Paid Holidays

Qualifications

• 3-5 years as Store Manager in a high-performance selling environment.
• Ability to connect with people at all levels and charm audiences.
• Experience in recruiting and developing exceptional retail teams.

Responsibilities

• Manage sales floor and engage with customers to drive sales.
• Coach and manage a team of Assistant Store Managers and Sales Associates.
• Ensure timely implementation of operational processes and visual merchandising.

Skills

Leadership

Communication

Analytical Thinking

Customer Engagement

Team Development

Tools

Microsoft Office 365 Suite

Retail Point of Sale Systems

Job description

As the largest jewellery brand in the world, we give a voice to millions of people’s loves every day. Our beautiful products empower people all around the world to express themselves. We are proud to be part of their stories and the most important moments in their lives.

Where original thinking is welcomed, and can turn into positive impact in a heartbeat, we can dream big, dare to act, and deliver with care and passion. At Pandora, you can craft far more than just an incredible career.

About the Team:

The Store Manager will be the ultimate Pandora Fan. As the Store Manager, you will fully immerse yourself in our brand, culture, and product while taking immense pride in delivering exceptional customer experiences. This role offers the exciting opportunity to spend quality time on the sales floor, engaging with customers and working alongside your team to drive sales. You will coach and manage a team of Assistant Store Managers, Sales Leads, and Sales Associates.

*Please note, this job requires completing an assessment that will be emailed to you upon application submission.

Our Store Managers shine when they:

• Embrace the store culture filled with passion for our brand, where team members shine as extraordinary brand ambassadors.
• Dare to exceed individual and store sales goals by building genuine connections with our fans.
• Embrace opportunities and soar beyond commercial targets and KPIs, setting new records and achieving remarkable success.
• Create unforgettable shopping moments that exceed expectations by displaying excellent product knowledge and building brand loyalty.
• Dream of coaching and inspiring the sales team, fostering accountability for individual and store performance. Provide real-time feedback and guidance to empower the team in achieving their KPI goals.
• Craft loyal fans by authentically engaging and fostering lasting connections beyond transactions.
• Build your network and inspire the best talent to join Pandora across seasonal and core hiring, including Assistant Store Managers, Sales Associates, and Sales Leads.
• Partner with the Divisional Sales Manager and Human Resources to identify and resolve performance issues and policy violations.
• Utilize your brilliance across talent, brand, operations, and fan experience, ensuring the timely implementation of visual merchandising directives, efficient operational processes, and continuous talent development.
• Perform all other duties as assigned.

Craft your career with us if you have:

• At least 3-5 years of experience as a Store Manager in a high-performance selling environment, demonstrating results-oriented leadership.
• A developed sense of Care in your communication skills, both written and verbal.
• The ability to charm and captivate an audience, connecting with people at all levels.
• Sharp business acumen coupled with analytical thinking to show and Deliver positive results.
• Skills in recruiting, retaining, and developing exceptional teams, including succession planning and internal mobility.
• Knowledge of Microsoft Office 365 Suite and retail point of sale systems.
• You are at least 18 years old and can provide proof of identity and work eligibility.
• Dream of embracing adventure! A flexible work schedule that includes nights, weekends, and holidays, with the ability to stand for extended periods, lift 50+ pounds, and arrive on time.

Our Benefits:

• Robust compensation including base salary, bonuses, and RRSP programs to secure your financial future.
• Extensive benefits such as Medical, Dental, Vision, Disability, Life and AD&D insurance, anniversary gift cards, and product discounts.
• Growth opportunities through learning and development programs, continuous feedback, LinkedIn Learning, tuition reimbursement, and more.
• PTO including Vacation, Personal, Sick, Birthday, Celebration days, and Paid Holidays.

About Pandora:

Pandora designs, manufactures, and markets hand-finished jewellery made from high-quality materials at affordable prices. Our products are sold in over 100 countries through more than 6,800 points of sale, including 2,700+ concept stores.

Headquartered in Copenhagen, Denmark, Pandora employs 27,000 people worldwide. We craft our jewellery mainly from recycled silver and gold at LEED-certified facilities in Thailand. We aim to be carbon neutral by 2025 and are committed to reducing emissions across our value chain. Pandora is listed on Nasdaq Copenhagen, with a revenue of DKK 23.4 billion in 2021.

Our recruitment procedures are transparent and fair, designed to provide equal opportunity for all candidates by avoiding bias and discrimination. We encourage applicants to refrain from including identity-related details such as photos, marital status, or age.

About Pandora NAM:

The Pandora North America team in the USA & Canada includes over 115 employees in New York & Baltimore, more than 80 in our Logistics Center in Maryland, 100+ in field roles, and over 3,900 in our stores. The USA is Pandora’s largest market, with over 1,400 points of sale, including 420+ concept stores, most of which are owned and operated by Pandora.