Store Manager

Ardene; Victoria; Presencial; CAD 65.000 - 75.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Group insurance

Bonus possibilities

Dynamic and friendly work environment

Employee discount

Ardene Rewards

Descripción de la vacante

Ardene, a fashion retailer, is seeking a Store Manager for our Bay Centre location in Victoria, BC. You will oversee store operations, drive sales, coach the team, and ensure outstanding customer service while upholding Ardene standards.

You will lead merchandising efforts, manage staff schedules, and drive performance while fostering a positive, inclusive environment. This role offers growth opportunities within Ardene and a vibrant fashion retail culture.

Formación

• Minimum 2–3 years retail management experience.
• Experience and/or education in visual merchandising.
• Solid business acumen.
• Proven people development skills and ability to assess talent.
• Strong time management and priority-setting skills.
• Ability to manage stress in a fast-paced environment.
• Ability to delegate tasks and take ownership.
• Ability to lead a team in a positive and inclusive manner.

Responsabilidades

• Collaborating with the District Supervisor to develop and implement strategies to achieve the store’s sales and profit budgets.
• Training store team (current employees and new hires) on company standards and programs in accordance with the employee manual.
• Taking action with the support of the District Supervisor on low performance and resolving conflicts.
• Recruiting and retraining talent by motivating their team and recognizing good performance.
• Conducting administrative and operational duties as required.
• Performing opening and closing procedures as per operational guidelines.
• Ensuring health and safety standards are adhered to.
• Preparing and managing employee weekly schedule.
• Handling customer complaints and resolving them in a timely manner.
• Comply with all head office requests regarding store operations.
• Processing and managing all incoming merchandising shipments.
• Handling all returns to head office as required.
• Comply with policy and regulations as per the company’s employee manual.
• Processing cash/credit/debit purchases at the register.

Conocimientos

Retail management

Team leadership

Customer service

Merchandising

Training & development

Time management

Communication

Educación

High school diploma

Descripción del empleo

THIS COULD BE YOU!

Want to be part of an amazing team? If you’re a vibrant and highly motivated leader with an interest in fashion retail - we want to hear from you.

The Role

The Store Manager works with the District Supervisor to oversee all store operations, as well as plan & execute strategies to drive sales and profitability. The Store Manager is responsible for merchandising, customer service, as well as their teams training & development. The Store Manager must adhere to all company policies and procedures and must be a role model and demonstrate the utmost professionalism and integrity while creating a climate of trust and respect within the team. They must keep an open mind when dealing with customer and employee issues, listen to others and make fair and honest decisions accordingly. The Store Manager monitors performance and takes immediate action on substandard performance. They are able to lead and create an overall positive customer and employee experience.

Responsibilities Include

• Collaborating with the District Supervisor to develop and implement strategies to achieve the store’s sales and profit budgets.
• Training store team (current employees and new hires) on company standards and programs in accordance with the employee manual.
• Taking action with the support of the District Supervisor on low performance and resolving conflicts.
• Recruiting and retraining talent by motivating their team and recognizing good performance.
• Conducting administrative and operational duties as required.
• Performing opening and closing procedures as per operational guidelines.
• Ensuring health and safety standards are adhered to.
• Preparing and managing employee weekly schedule.
• Handling customer complaints and resolving them in a timely manner.
• Comply with all head office requests regarding store operations.
• Processing and managing all incoming merchandising shipments.
• Handling all returns to head office as required.
• Comply with policy and regulations as per the company’s employee manual.
• Processing cash/credit/debit purchases at the register.

Qualifications

• Minimum of 2-3 years retail management experience
• High school diploma
• Experience and/or education in visual merchandising
• Solid business acumen
• Proven people development skills and ability to assess talent
• Strong time management and priority-setting skills
• Ability to manage stress in a fast-pace environment
• Ability to delegate tasks and take ownership
• Ability to lead a team in a positive and inclusive manner

Physical Requirements

• Ability to stand for extended periods and climb a ladder;
• Move, lift and handle boxes of merchandise and fixtures throughout the store (weighing up to 30 pounds).

This job description is not intended to be all-inclusive. Employee may perform other related duties to meet the ongoing needs of the company.

What's in it for you?

• Group insurance
• Bonus possibilities
• Dynamic and friendly work environment
• Employee discount
• Upgraded eligibility for Ardene Rewards
• Birthday paid off & Wellness days
• Wellness initiatives
• Cool contests
• Opportunities for growth

If You Are Hired As a Store Manager At Our The Bay Centre Store, You May Be Eligible For a Signing Bonus Of Up To $3,000, Paid According To The Following Schedule

• After 3 months: $500
• After 6 months: $500
• After 9 months: $750
• After 12 months: $1,250

Bonus payments will begin after a three-month approval period and will be awarded in accordance with the applicable terms and conditions.

At Ardene, you’re more than an employee - you’re part of a fun, dynamic and energetic family.

Artificial intelligence (AI) may be used to support some stages of our recruitment process, such as reviewing applications. AI is used as a tool to assist our hiring team and does not make hiring or rejection decisions. All employment decisions are made by Ardene's recruitment team.

Ardene is an equal opportunity employer, and as such, does not discriminate in hiring or terms and conditions of employment on the basis of an individual’s race, ancestry, color, place of origin, religion, gender, gender identity, citizenship, age, sexual orientation, disability, national origin, family status, marital status or any other or any other characteristic protected by applicable laws. Selection decisions are solely based on job-related factors.