Store Manager

Honolulu Coffee Downtown; Vancouver; On-site; CAD 100,000 - 125,000; Full time

Job summary

Join Honolulu Coffee Downtown as a Store Manager and lead a passionate team focused on providing exceptional coffee experiences. This role entails overseeing day-to-day operations, managing staff, maintaining quality, and ensuring customer satisfaction in a dynamic café environment. With 2–3+ years of relevant management experience preferred, you will be pivotal in fostering team development and achieving operational success. Embrace the opportunity to contribute to a growing local company dedicated to quality and community.

Benefits

Competitive hourly wage plus tips

Extended health and dental benefits

Staff discounts

Team events

Growth opportunities

Qualifications

• 2–3+ years of experience as a Store Manager or Assistant Manager in a fast-paced café or hospitality environment.
• Strong communicator and decision-maker with proven leadership skills.
• Passionate about people, coffee, and creating memorable guest experiences.
• Organized, detail-oriented, and comfortable with scheduling and performance metrics.

Responsibilities

• Lead all store operations to ensure smooth, efficient, and profitable day-to-day running of the café.
• Manage, coach, and inspire a team of baristas and shift leaders to deliver top-tier customer service.
• Maintain the store’s ambiance, cleanliness, and service standards.
• Manage inventory, supply orders, and stock levels efficiently.
• Onboard, train, and support team members in their development.
• Monitor and understand store performance data to identify areas of opportunity.

Skills

Leadership

Communication

Customer Service

Problem-solving

Organization

Job description

About Us:
At Honolulu Coffee, we take pride in delivering an exceptional coffee experience inspired by our Hawaiian roots. We believe in genuine hospitality, quality craftsmanship, and building a community around coffee. We're looking for a strong, experienced leader to take the reins of one of our busy Vancouver locations.

The Role:
We are seeking a passionate and experienced Store Manager to lead and grow our team. We're looking for someone who thrives in a leadership role, has a deep understanding of café operations, and can confidently guide a team through both day-to-day operations and long-term goals.

Key Responsibilities:

- Lead all store operations to ensure smooth, efficient, and profitable day-to-day running of the café

- Manage, coach, and inspire a team of baristas and shift leaders to deliver top-tier customer service and consistent quality

- Maintain the store’s ambiance, cleanliness, and service standards at all times

- Manage inventory, supply orders, and stock levels efficiently

- Own the schedule: ensure proper coverage while managing labor costs

- Onboard, train, and support team members in their development

- Monitor and understand and use store performance data, like regularly review sales, labor, and customer metrics to identify areas of opportunity and develop action plans to drive results.

- Ensure full compliance with health, safety, and food handling regulations

- Collaborate with senior leadership to execute promotions, seasonal rollouts, and brand initiatives

Who You Are:

- You have 2–3+ years of experience as a Store Manager or Assistant Manager in a fast-paced café or hospitality environment

- You’re a strong communicator and decision-maker, with proven leadership skills
You take ownership and bring a proactive, solution-oriented mindset

- You’re passionate about people, coffee, and creating memorable guest experiences

- You’re organized, detail-oriented, and comfortable with scheduling and performance metrics

- You’re flexible and available to work weekends and holidays when needed

- You have solid knowledge of coffee and café operations

Why Join Us?

- Competitive hourly wage ($20–$25/hr + tips) based on experience
- Extended health and dental benefits
- Staff discounts, team events, and a warm, collaborative work culture
- Growth opportunities within a growing local company
- Be part of the Honolulu Coffee Ohana — where community, quality, and hospitality come first

Benefits:

- Company events
- Extended health care
- Store discount
- Amazing work environment

Experience:
- Management: 2 years (required)

Work Location: Vancouver, Downtown

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Honolulu Coffee was first founded in 1992 on the southern shores of Oahu.

As one of the world’s premier farm-to-cup coffee companies, Honolulu Coffee is dedicated to creating an exceptional, one-of-a-kind Hawaiian experience. From our coffee farm on Hawaii’s Big Island to your local neighbourhood café, we are committed to sharing our signature Kona-grown beans and tropical food and drink menu with our guests in Vancouver and around the world.

Our success is driven by an enduring commitment to quality. We strive to embody our core values of continuous improvement, sustainability, passion and respect by consistently delivering the spirit of Aloha while also supporting the communities that we serve.

Honolulu Coffee was first founded in 1992 on the southern shores of Oahu.

As one of the world’s premier farm-to-cup coffee companies, Honolulu Coffee is dedicated to creating an exceptional, one-of-a-kind Hawaiian experience. From our coffee farm on Hawaii’s Big Island to your local neighbourhood café, we are committed to sharing our signature Kona-grown beans and tropical food and drink menu with our guests in Vancouver and around the world.

Our success is driven by an enduring commitment to quality. We strive to embody our core values of continuous improvement, sustainability, passion and respect by consistently delivering the spirit of Aloha while also supporting the communities that we serve.

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