Store Manager

JD Sports; Toronto; On-site; CAD 55,000 - 60,000; Full time

Job summary

JD Sports is seeking a Store Manager for the Dufferin Mall location in Toronto, Ontario. The role leads store operations, drives sales, and coaches a team to deliver best-in-class service in a on-site environment.

The Store Manager will ensure visual standards, manage schedules and payroll, and collaborate with HR to fill roles while maintaining strong customer engagement and inventory control.

Qualifications

• 5+ years of retail management experience.
• Strong leadership and team-building abilities.
• Analytical mindset with ability to build Excel reports.
• Excellent verbal and written communication skills.
• Proficiency in MS Office and iOS-based programs.

Responsibilities

• Motivate sales team to exceed weekly and monthly targets.
• Set weekly schedules and delegate daily tasks.
• Maintain store visual standards in line with Merchandising feedback.
• Oversee end-to-end in-store e-commerce activities: processing, picking, packing, and shipping.
• Investigate inventory discrepancies to minimize shrinkage and losses.
• Assist HR in staffing and training new/ promoted staff.
• Oversee biweekly payroll submissions for store team.
• Ensure store expenses are controlled and weekly deposits are accurate.

Skills

Retail management

Leadership

Excel

Data analysis

Communication

Time management

MS Office

Tools

Excel

MS Office

iOS apps

Job description

Department: Retail Stores
Location: Dufferin Mall, ON
Workplace Type: On-site
Job Type: Full-Time, Permanent
Salary: 55k-60k

The Team:

JD Sports is a sports-fashion retail company with the incentive to inspire the emerging generation of globally minded consumers through a connection to the universal culture of sport, music and fashion. Established in 1981, the JD Group is a leading global omnichannel retailer of Sports, Fashion, and Outdoor brands. With our retail stores expanding and evolving all throughout Canada, The Group is continuously finding and developing talent that adds to the inclusive and diverse work culture. JD continuously and successfully sets the global standard for retail experience best through the unique delivery of the world’s most authentic brands to the market. Our commitment to showcasing brands in a premium environment and stores remain a key part of the JD strategy.

The Role:

Our Retail Team is looking for a Store Manager at our Dufferin Mall location! JD Sports is looking for a Store Manager with an upbeat attitude with a passion for sporting apparel and footwear. The Store Manager is responsible for leading the store in all aspects from driving sales, ensuring the store is up to visual standards set by the Merchandising team, and building and coaching a team to provide best in class service for our customers.

Key Duties/Responsibilities:

• Motivate sales team to exceed sales targets on a weekly/month basis.
• Consistently look for ways to improve in-store strategies while maintaining company standards.
• Develop a community culture through strong customer rapport and exceptional customer service.
• Set weekly schedules and delegate tasks on a daily basis.
• Find ways to increase store sales through effective inventory management, merchandising and continuously seeking opportunities for growth through in-store findings.
• Train, manage and oversee end-to-end daily e-commerce sales in-store which consists of processing, picking, packing and shipping orders direct to customers.
• Decrease store shrinkage by researching inventory discrepancies and problem-solving issues to ensure optimal sales.
• Responsible for weekly Bank Deposits and managing store expenses.
• Building a talent pipeline to develop top talent into leaders at the store.
• Stay up to date with new releases and upcoming product and ensuring the team is also informed.
• Work with HR team to ensure all positions at the store are filled.
• Train all new or newly promoted staff on their role and responsibilities.
• Responsible for biweekly payroll submissions for their store’s team.
• Responsible for ensuring the visual presentation is up to the standard set by the Merchandise team.
• Responsible for hosting local events and initiatives while ensuring company standards are met.

Skills/Experience/Knowledge needed:

• 5+ years of retail management experience.
• Strong background in leadership and building teams.
• Comfortable and confident in making business-critical decisions.
• Must be a fashion, sportswear or footwear enthusiast.
• Must be able to multitask & manage time independently.
• Strong analytical and problem-solving skills a must.
• Experience in data analysis and building Excel reports.
• Excellent verbal and written communication skills.
• Proactive and goal-oriented individual.
• Strong proficiency in IOS based programs and products.
• Strong proficiency in Excel & other MS Office programs.

We are an equal opportunity employer and are committed to fostering an inclusive, accessible environment. We welcome applications from all qualified candidates and will provide accommodations throughout the hiring process upon request.